Outdoor pool, pool loungers
Check availability

Reviews of Diani Sea Resort

4 out of 5
Diani Sea Resort
Diani Beach Road, Diani Beach

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 53 reviews" "
Rating 8 - Good. 22 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna, Mississauga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough beds with umbrellas on the beach Place is great, beautiful garden,food so good with many choices . Big rooms air-conditioned
Stayed 6 nights in Apr 2024

6/10 Okay

Sandrina

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly and helpful staff
Stayed 5 nights in Dec 2023

8/10 Good

Deepak

Travelled with family
Liked: Staff & service
Good property, good service, slow at times though. Lots of walking and stairs depending on the room. Rooms are extremely basic. Bathroom amenities are sparse...no idea what the hair conditioner is, shampoo or body wash is. Food can be a hit and miss with long line ups at the buffet as the staff is very slow in preparing the meals at the cooking stations. To be honest was over priced for what we got but maybe it was the season. I would rate it as a 3 star property.
Stayed 4 nights in Dec 2023

10/10 Excellent

Whatkekeyi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything a bout it. The beach the cleanliness. The food and everything
Stayed 7 nights in Dec 2023

10/10 Excellent

Devotha U

Stayed 3 nights in Dec 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it all, and thanks
Stayed 4 nights in Oct 2023
Response from Valentine- Reservations. on 11 Nov 2023
Hello Jonathan, Thank you for choosing us as your holiday destination. We are happy you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Lorainne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, right on the beach. Food was excellent, staff were very attentive. Kids loved the animation team. Would highly recommend.
Stayed 6 nights in Oct 2023
Response from Valentine- Reservations. on 11 Nov 2023
Hello Lorainne, Thank you for choosing us as your holiday destination. We are happy you enjoyed your stay and look forward to your next visit.

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Valentine- Reservations. on 28 Oct 2023
Hello Robert, Thank you for choosing us as your holiday destination. We are happy you enjoyed your stay

10/10 Excellent

Malaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and the staff were all really welcoming, amazing and helpful. The food was excellent, so happy I stayed here, can't wait to visit Kenya again. Thank you so much for your hospitality!!!!
Stayed 5 nights in Jul 2023
Response from Pauline nduva on 10 Aug 2023
Dear Malaika,Thank you for this wonderful review. We are glad that you had a great experience at our resort. We look forward to hosting you in the near future.

10/10 Excellent

Yashar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Valentine- Reservations. on 28 Oct 2023
Hello Yashar, Thank you for choosing us as your holiday destination. We are happy you enjoyed your stay

8/10 Good

Gregory Kamau

Travelled with partner
Liked: Cleanliness, staff & service
The Crew was helpful and professional. The grounds and landscaping was breathtaking.
Stayed 10 nights in Jun 2023
Response from Pauline nduva on 10 Aug 2023
Dear Gregory,Thank you for taking time to write this kind review on our resort.We are glad your experience was great.We look forward to hosting you again for more me morable experiences.

10/10 Excellent

Lindsey Francis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very nice, the pool was big but the waterslide was not great, though my kids still had fun playing on it and the organized activities provided by staff. The only issue we had was being able to walk on the beach because of how many "beach boys" were hanging out right at the stairs of the resort.
Stayed 3 nights in May 2023

6/10 Okay

Phyllis W

Stayed 2 nights in Mar 2023

10/10 Excellent

Meron Tesfaye

Stayed 6 nights in Aug 2022
Response from Valentine- Reservations. on 28 Oct 2023
Hello Meron Tesfaye, Thank you for choosing us as your holiday destination. We are happy you enjoyed your stay

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless Stay
Amazing stay for 7 days in this fantastic hotel.
Stayed 7 nights in Jul 2022
Response from Pauline Nduva on 10 Aug 2022
Dear Mathew, We trully appreciate your taking your time to write this wonderful review. We are glad your stay was flawless as we endeavor to create great experiences for our guests. We look forward to hosting once again you in the future Best regards,

8/10 Good

Humphreys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022
Response from Pauline Nduva on 19 July 2022
Thank you Humpreys and your family for staying with us during your vacation and for reviwing our property. We look forward to hosting you again in the future.

8/10 Good

pauline

Travelled with family and small children
Liked: Cleanliness, staff & service
Cool fresh air. Warmth and professionalism of the employees. Could not wrap my head around the salt water shower. A desalination plant would be an asset to the property!!
Stayed 2 nights in Apr 2022
Response from Pauline Nduva on 13 Apr 2022
Dear Pauline Thank you for taking your time to give us this great review. We are glad that you enjoyed your vacation at our Resort. We have noted your concern about the salty water. Our main fresh water supplier Kwale water company has been rationing supply due to the prevailing drought in the country leaving our desalinated water for use in the kitchen. We do hope with the rains starting this can be resolved. We look forward to hosting you in again in the future.

8/10 Good

Alastair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good food, fantastic location with great access to the beach. Rooms are perfectly good for a beach hotel. House wine isn't great, so worth spending a few quid on a decent bottle. There are too few staff on the beach bar, so often a wait. This a great value hotel and all-inclusive package
Stayed 5 nights in Dec 2021
Response from Pauline Nduva on 12 Jan 2022
Dear Alastair, Thank you for taking time to give us this wonderful review. We are glad that you enjoyed your stay with us and have taken note of the pool bar service for action. we look forward to hosting you in the future.

8/10 Good

John, Fredericksburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We enjoy This property and will go back. It seems as if the waiting staff are getting ruder each time we go. The dinner lines get extremely long 10-15 minutes of waiting for meat or eggs or Nan. Even, for sitting down for a drink or snack, the waiter staff just walk by and don’t acknowledge one. Then they get upset with you when you ask for something. Otherwise, pool, beachfront property and the stay is nice. The other staff outside of the waiters are very pleasant and kind.
Stayed 4 nights in Dec 2021
Response from Valentine- Reservations. on 28 Feb 2022
Dear John, Thank you for taking the time to review you stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! We have noted your concerns and shall address them with our Team. See you on your next visit! Regards, Dianisea Reservations

8/10 Good

Jimmi, brownsville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
On the beach and beautiful pool. Friendly staff.
Stayed 2 nights in Nov 2021
Response from Valentine- Reservations. on 24 Nov 2021
Dear Jimmi, Thank you for taking the time to review you stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! See you on your next visit. Regards, Dianisea Reservations

8/10 Good

Alyessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2021
Response from Valentine- Reservations. on 28 Feb 2022
Dear Alyessa, Thank you for taking the time to review you stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! See you on your next visit. Regards, Dianisea Reservations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect all inclusive vacation spot for families. The family room we had was perfect for us. We loved the proximity to the ocean.
Stayed 3 nights in Jun 2021
Response from Valentine- Reservations. on 14 July 2021
Dear Guest, Thank you for taking the time to review you stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! See you on your next visit. Regards, Dianisea Reservations

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel is at an excellent location but it is in pretty bad condition and needs an upgrade to reach the 4 stars it is supposed to be. Although it is clean with amazing staff, they have a water problem ( salty water from tap so showering is a challenge) and air conditioning problem.
Stayed 3 nights in Mar 2021
Response from reservations on 29 Mar 2021
Thank you for choosing to holiday with us and bringing this issue to our attention. We understand your frustration. We pride ourselves in giving the best possible guest experience, and we are sorry we fell short in this instance. The water is filled with treated borehole water. Due to the proximity of the borehole to the Ocean, it might be a bit salty. We will be closed temporarily to renovate the remaining hotel section for the next 2 months from April 13th till June 5th. Air conditioning was out as there was a regional power glitch on one day. We will work on more backup options . Thank you once more for staying with us and taking time to review us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It was a nice place we had a good time. Couple room changes to get us to a daily good place but all on all it was worth it
Stayed 3 nights in Mar 2021
Response from Valentine- Reservations. on 21 Mar 2021
Dear Guest, Thank you for taking the time to review you stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! See you on your next visit. Regards, Dianisea Reservations

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty of it is great. Certain areas are overgrown and rundown
Stayed 3 nights in Jan 2021
Response from DSR TEAM on 3 Feb 2021
Thank you so much for your feedback. We are in the process of renovating parts of the hotel and are constantly updating. We will take action with the gardens.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2020
Response from Valentine- Reservations. on 14 Jan 2021
Dear Mark, Thank you for taking the time to review your stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! See you on your next visit. Regards, Dianisea Reservations.

10/10 Excellent

Verified traveller

Stayed 9 nights in Dec 2020
Response from Valentine- Reservations. on 5 Jan 2021
Dear Guest, Thank you for taking the time to review you stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! See you on your next visit. Regards, Dianisea Reservations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2020
Response from Valentine- Reservations. on 29 Dec 2020
Dear Guest, Happy Holidays!! Thank you for taking the time to give us feedback. We are delighted that you enjoyed your stay with us and are looking forward to having you stay with us again! Regards, Diani Sea Reservations Team

10/10 Excellent

Stephen, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place and the staff is very helpful. Comfortable rooms and the amenities were great.
Stayed 5 nights in Nov 2020
Response from Valentine- Reservations. on 2 Dec 2020
Dear Stephen, We are delighted that you enjoyed your stay with us! Thank you for taking the time to give us feedback and we are looking forward to having you stay with us again. Best Regards, Dianisea Reservations Team

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The AC was not working while we stayed there n the water in rooms was salty the room was smelling musty n the whole experience was terrible
Stayed 4 nights in Mar 2020
Response from DSR on 12 Mar 2020
Dear Anonyomous , Thank you for taking the time to review. We would love to investigate what happened in your case. There was a 48 hour power failure recently that did not allow us to run the ACs at all time as otherwise we would have overheated the generator. We do use treated well water mixed with fresh water in order to reduce our environmental footprint and therefore the water for the showers might sometimes by slightly salty. We do provide drinking water in the rooms. Kindest regards, Your DSR Team

8/10 Good

Birgit

Stayed 5 nights in Mar 2024

10/10 Excellent

Hiroyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed so much.
Stayed 3 nights in Aug 2023
Response from Valentine- Reservations. on 28 Oct 2023
Hello Hiroyuki, Thank you for choosing us as your holiday destination. We are happy you enjoyed your stay

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Diany Sea Resort
We spent here 7 dayss with family. Everything was perfect. Personal were Very kind. The eat there was excellent.
Stayed 7 nights in Jul 2022
Response from Pauline Nduva on 7 Aug 2022
Dear Katerina, Thank you for taking time to give us this wonderful review. We thank you for choosing Diani Sea Resort for your most valued vacation. We are glad you enjoyed your stay and look forward to hosting you and your family in the future.

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mein Aufenthalt war prima, das Essen war gut und abwechslungsreich. Die Sauberkeit der Zimmer war sehr gut.
Stayed 4 nights in Apr 2022
Response from Reservations on 29 May 2022
Hello Eva, Thank you for choosing us as your holiday destination. We are happy you enjoyed your stay

8/10 Good

Eva

Stayed 3 nights in Apr 2022
Response from Reservations on 29 May 2022
Hello Eva, Thank you for choosing us as your holiday destination. We are happy you enjoyed your stay Looking forward to hosting you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diani Beach når det er bedst
Skønt sted beliggende centralt i Diani. Lige ned til vandet. God og venlig service og super mad.
Stayed 5 nights in Mar 2022
Response from Pauline Nduva on 13 Apr 2022
Dear Michael, Thank you for taking your time to give us this beautiful review. We are glad that you enjoyed your vacation at our resort. Our staff are always excited to know their effort is highly appreciated. We look forward to hosting you in again in the future.

4/10 Poor

MARIO

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
J'attendais mieux
Service décevant all inclusive pas terrible, le buffet est décevant, douche à l'eau de mer,les serviettes de toilettes sentent mauvais, la piscine à l'eau de mer manque de propreté, manque d'activité, seule satisfaction, l'environnement....
Stayed 5 nights in Feb 2022
Response from Pauline Nduva on 11 Mar 2022
Dear J'attendais mieux Than you for taking your time to give us this review. it is unfortunate that we were unable to meet your expectations. we have taken note of the buffet and food concerns and will engage our team. our shower water is not from the sea but a borehole. we do not receive enough water from the county water supply and therefore are forced to supplement with borehole water that unfortunately is salty. We do hope you can give us another chance to serve you.

10/10 Excellent

MAREK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Wszystko było super . Drugi pobyt w hotelu. Jakbym miał się czepiać to leżaki mogłyby się wyżej podnosić. Reszta na plus jak najbardziej.
Stayed 8 nights in Feb 2022
Response from Reservations on 9 Mar 2022
Hello Marek, Thank you for staying with us! We are delighted you choose to holiday with us again and enjoyed the stay!

8/10 Good

Marzena

Travelled with family
Liked: Staff & service
Stayed 5 nights in Feb 2022
Response from Valentine- Reservations. on 28 Feb 2022
Dear Marzena, Thank you for taking the time to review you stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! See you on your next visit. Regards, Dianisea Reservations

6/10 Okay

Juergen, Baden-Baden

Liked: Cleanliness, staff & service
Stayed 22 nights in Feb 2022

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022
Response from Valentine- Reservations. on 28 Feb 2022
Dear Sofia, Thank you for taking the time to review you stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! See you on your next visit. Regards, Dianisea Reservations

6/10 Okay

Marcela

Travelled with family
Liked: Staff & service
Hello, the hotel staff was very nice, so one looks away from small mistakes in the room (I was bothered by the touch of mold from the sink, my husband's lack of air conditioning). What was a big problem, however, was the availability of the hotel from the airport in Mombasa:( Hotels.com states 45 minutes, but in fact at night after arrival the taxi took 2 hours !! The hotel goes across the river and you have to use a ferry. The journey back to Mombasa took 4.5 hours !! it was monday morning, crazy traffic and we only waited for the ferry for 3 hours :( that day only two ferries operated. Fortunately we didn't go to the airport, but we continued elsewhere in Kenya. So watch out, the only way is through the ferry. This may have been an exception, but both night (after midnight) and morning trips took significantly longer than the hotel reports. The hotel had a great pool with a very pleasant water temperature, I emphasize that. And the beach right next to the hotel very nice :)
Stayed 2 nights in Dec 2021
Response from Valentine- Reservations. on 28 Feb 2022
Dear Marcela, Thank you for taking the time to review you stay with us! We appreciate the feedback and have taken note of your concerns and shall address them with our Team. Yes the trip from the Mombasa Airport to the hotel is a bit of a long one, especially after factoring in Traffic and wait time and the Ferry. However with favourable conditions one can make the trip in just under two hours. For local Flights, we normally recommend our guests to use the Ukunda Airstrip as it is just about 10-13Minutes from the Hotel. We hope to see you on your next visit! Regards, Dianisea Reservations

10/10 Excellent

Takao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Valentine- Reservations. on 17 Aug 2021
Dear Takao, Thank you for taking the time to review you stay with us! We appreciate the feedback and are delighted that you enjoyed your stay with us! See you on your next visit. Regards, Dianisea Reservations

2/10 Terrible

Jees Abdisalem

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Feb 2021
Response from Valentine- Reservations. on 21 Feb 2021
Dear Jees Abdisalem, Thank you for taking the time to give us feedback. Anything in particular that wasn't satisfactory about your stay? We would love to know so that we are able to address your Views. Regards, Dianisea Reservations.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
J ai tout aimé. Seul bemil, la salle de bain mal faite elle inonde la chambre d eau, je pende que les salle de bain doivent etre rénover
Stayed 3 nights in Feb 2021
Response from Valentine- Reservations. on 14 Feb 2021
Dear Guest, We are glad you enjoyed your stay with us! Thank you for taking the time to give us Feedback. We have Noted your remarks on the bathroom and shall look into it. We hope to have you stay with us again! Regards, Dianisea Reservations Team. Translation: Cher invité, Nous sommes heureux que vous ayez apprécié votre séjour chez nous! Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous avons pris note de vos remarques sur la salle de bain et nous allons l'examiner. Nous espérons que vous resterez à nouveau avec nous! Salutations, Équipe de réservation Dianisea.

10/10 Excellent

Verified traveller

Travelled with family and small children
Établissement de taille humaine, personnel soiriant et serviable, nourriture bonne et variée.
Stayed 7 nights in Feb 2020
Response from Valentine Reservations. on 29 Feb 2020
Dear Guest, Thank you for taking the time to write this review. We are delighted that you enjoyed your stay with us and would love to host you again. Regards, DSR Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben den tollen Service der immer freundlichen Mitarbeiter genossen!
Stayed 13 nights in Feb 2020
Response from Valentine Reservations. on 23 Feb 2020
Dear Guest, Thank you for the endorsement. We are delighted that you enjoyed your stay with us and would love to host you again. Regards, DSR Team

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Scandale : Vol de 600€ dans coffre fort fermé
Avec ce qui s’est passé à la fin de notre séjour je ne vois pas ce qu’il y a à raconter Nous nous sommes fait voler 600€ dans notre coffre fort cela est inadmissible de la part de l’hôtel qui n’a rien fait. Nous avons fait 34 réservation durant ces 8 dernières années et jamais n’avons vécu un tel cauchemar c’était la somme équivalente de notre séjour de 4 jours comme si on avait payé le double de notre séjour plus jamais cet hôtel de voleurs et malhonnêtes.À notre avis ils se sont tous mis d’accord car la direction n’a pas donné suite à notre réclamation via Hotels.com une honte pour l’image de l’hôtellerie.
Stayed 4 nights in Feb 2020
Response from DSR on 12 Mar 2020
Dear Anonymous, We object to this review. If a guest experiences a loss, we immediately investigate and involve the police. You did not contact the reception or the management regarding this. Since this is an anonymous review we are also robbed of the ability to reply. We would love to investigate further if you please get in touch with us. The DSR management

8/10 Good

GONCALO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Reservations on 5 Feb 2020
Thank you for staying with us and WELCOME AGAIN!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siisti ja lämmin henkinen hotelli. Hyvät all inclusive palvelut.
Stayed 4 nights in Jan 2020
Response from Valentine Reservations. on 22 Jan 2020
Dear Guest, Thank you for your feedback. We are delighted that you enjoyed your stay with us and hope to host you again. Regards, Dianisea Reservations.