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"Staff was always helpful. The room had nice conviences. "

"I had a great stay at Tokyu Stay Nishi-Shinjuku! The room was spotless, comfortable, and had everything I needed, even a washer and microwave, which were super convenient. The staff were friendly and helpful, and the location was perfect, close to the subway, restaurants, and shops but still quiet at night. Excellent value for money. I’d definitely stay here again!"

"We had a great stay at this hotel. It's in a great area that has restaurants and convenient stores within walking distance. The bus and subway station was a 2 minutes walk away. The only confusion we had in the first day or two was their air-conditioning system. They sent us a notice that the room air conditioning was part of the central system and that we couldn't control it in each room, but that wasn't true. After the 2nd day we found that we could control our room air conditioning system,and so we were able to set the temperature to our liking at night when we returned from our outings. There were other on-site amenities like public baths and coin laundry machines, but we did not use them. "

"The kitchen supplies were perfect to whip up a decent breakfast and get a good start to the day . Very convenient location close to the South Gate exit for JR train "

"Pleasant staff throughout the hotel."

"Comfortable "

"It was a great stay, over all convenient to all major hubs including Shinjuku station. Love the amenities "

"Breakfast excellent and service"

"Rooftop-Spa free to use was a feature."