Travelers find tranquility in a genuine Japanese onsen experience, while practical services like dry cleaning and luggage storage keep vacation logistics simple
SuperHotel Saitama Kawagoe offers a retreat with an indoor mineral hot spring to soak away travel tension. Enjoy hassle-free exploring with amenities like dry cleaning/laundry service, luggage storage, and complimentary self-parking.
Kawagoe is home to SuperHotel Saitama Kawagoe. Kawagoehachimangu and Renkeiji Temple are local landmarks, and travellers looking to shop may want to visit Candy Alley and Warehouse District. Looking to enjoy an event or a game? See what's going on at Saitama Super Arena or Belluna Dome. Visit our Kawagoe travel guide
2-31-5 Shintomi, Kawagoe, Saitama, 350-0043
What's nearby
Kawagoehachimangu
4 min walk - 0.4 km
Time Bell Tower
17 min walk - 1.5 km
Candy Alley
19 min walk - 1.6 km
Kawagoe Castle
5 min drive - 2.1 km
Kawagoe Hikawa Shrine
5 min drive - 2.4 km
Getting around
Kawagoeshi station
7 min walk
Tokyo (HND-Haneda)
116 min drive
Restaurants
蒙 古タンメン中本
1 min walk
日高屋
4 min walk
魚べい
4 min walk
三ツ矢堂製麺
4 min walk
川越 大勝軒
1 min walk
About this property
SuperHotel Saitama Kawagoe
Property highlights
SuperHotel Saitama Kawagoe provides amenities, such as an indoor mineral hot spring (onsen) and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
A lift, luggage storage and a vending machine
Guest reviews say good things about the helpful staff
Room features
All 104 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Extra amenities include:
Toilets with electronic bidets, shower/bath combinations and free toiletries
Flat-screen TVs with Netflix and streaming services
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Superhotel Saitama Kawagoe
Super Hotel Saitama Kawagoe
SuperHotel Saitama Kawagoe Hotel
SuperHotel Saitama Kawagoe Kawagoe
SuperHotel Saitama Kawagoe Hotel Kawagoe
Frequently asked questions
Is SuperHotel Saitama Kawagoe pet-friendly?
No, only service animals are welcome at the property.
How much is parking at SuperHotel Saitama Kawagoe?
Self-parking is free at this property.
What time is check-in at SuperHotel Saitama Kawagoe?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at SuperHotel Saitama Kawagoe?
Checkout is at 10:00 AM.
Where is SuperHotel Saitama Kawagoe located?
Situated in Kawagoe, this hotel is within a 15-minute walk of Kawagoehachimangu, Renkeiji Temple and Syuuntei Old Time Museum. Yamazaki Art Museum and Tanakaya Art Museum are also within 15 minutes. Kawagoeshi station is 7 minutes by foot and Kawagoe Train Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
SuperHotel Saitama Kawagoe Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 276 out of 517 reviews
10 - Excellent
276
Rating 8 - Good. 180 out of 517 reviews
8 - Good
180
Rating 6 - Okay. 40 out of 517 reviews
6 - Okay
40
Rating 4 - Poor. 9 out of 517 reviews
4 - Poor
9
Rating 2 - Terrible. 12 out of 517 reviews
2 - Terrible
12
Reviews
6/10 Okay
Lauren
18 Nov 2025
Liked: Cleanliness, staff & service, amenities
Nice people and location. Very dark room and bathroom was a bit smelly but clean
Lauren
Stayed 2 nights in Nov 2025
10/10 Excellent
david
31 Mar 2025
Liked: Amenities
Has onsen(hot spring) on second floor of hotel. Excellent breakfast. Close to tourist attractions of kawagoe
david
Stayed 2 nights in Mar 2025
10/10 Excellent
Nobutane
29 Nov 2023
Liked: Amenities
Their staffs were very good and their hot spring also good.
Absolutely amazing hotel.
Front desk knew enough english to explain everything and included an English brochure to explain the hotel.
The onsen was very nice and easy to access from the hotel.
Breakfast was absolutely delicious.
Overall amazing experience for the value and would highly recommend going there.
10/10 I would come again
two stations are near by. there are prenty of restaurants, shoppings, cafes. The hotel itself is neat, clean, and nice hot spring bath. No sauna, no gym.
The room I stayed was small but enough for one person to sleep and relax. Big TV screen with Netflix, CS & BS.
One issue was not enough parking space in front of the hotel. If it's full, need to park near parking and move the car before 10:30am. (you need to pay after that)
The hotel is clean and well managed. The location looks a little odd at first but it is actually between the 2 main rail stations, and there are restaurants and even a shopping mall nearby. I always enjoy staying at SuperHotel and this one didn't disappoint.
Clean,convenient area
Car park is slightly narrow but it is ok.
Megumi
Stayed 1 night in Dec 2024
6/10 Okay
Andrea
2 May 2024
Liked: Property conditions & facilities
Good and nice
Everything nice, good breakfast, highly appreciated multi-plug usb chargers and face products.
The only downs: no plug in the bathroom for shaving and public bath closes too early.
The hotel has a fresh, clean but cool vibe with its eco-friendly theme. The evening male receptionist was nice and efficient. The room had everything I needed to have a comfortable stay, the multi-plug adapter was a big help. A dip in the relaxing onsen was a great way to end a fun day exploring the little Edo town. Breakfast was superb! The staff observed all safety protocols to ensure that guests are protected. Over-all, I had a wonderful time. I will choose this hotel when I come back.
ERIC
Stayed 1 night in Jan 2023
4/10 Poor
Lincoln
11 Jan 2024
Disliked: Amenities
The rooms were small. Very small. You can’t move around in there. Good thing we only stayed for 1 night. We stayed there to check out the old town. Waste of time. It’s basically about 2 blocks of stores and food was really bad. We tried the dango from 2 vendors and the ones at 7-11 are much better.
Stay way from this area. We wasted a day here.