Mittakpheap Hotels, Sihanoukville

"This is my 3rd stay at this Sokha resort & it did not disappoint. Friendly staff, good food (reasonably priced) & exceptional massage. The pool is large, clean & well maintained. Right next to the beach & has a tropical island feel though surrounded by tall buildings. Truly a hidden gem & would definitely return next time I visit Sihanoukville."

"Great location right in front of the ocean. Amazing rooms!!! Súper confortable bed!!! The only issue was that Expedia mentioned that there was an airport shuttle and that’s why I stayed here. However, the hotel does not offer that service."

"I would like to compliment Mr. Virak, who has made my stay at Novotel Sihanoukville extremely pleasant. Mr. Virak always anticipates my needs, puts himself in my shoes, and goes the extra mile to make sure I am comfortable. His service is beyond thoughtful and truly exceptional. On Day 1, when I needed a quiet spot for a meeting, he patiently followed me from the restaurant to the lounge and finally to the lobby—just to help me find the perfect quiet corner. He even brought me an extra table for my laptop, turned down the music, and checked in on me every hour to ensure everything was okay. On Day 2 during breakfast, he saw me with my laptop and, knowing I needed to work, offered me a seat in a closed area for some peace and quiet. He was so attentive to every detail—asking if he should turn on the lights to reduce glare from my screen, checking if I needed anything to eat or drink, and even closing the door for me when he noticed more people walking past. Later that evening at the beach bar, while I was working again, he noticed I hadn’t plugged in my charger. He quietly brought me an extension cord and asked if I needed to charge my laptop. That level of attention is rare. As a trainer, I’m honestly very impressed by Mr. Virak’s dedication and attentiveness—so much so that I will be using his service as an example in my future customer service classes. I hope this message can be passed along to him, e truly he made a lasting impression on me."

"Beautiful property with incredible staff/ service. Many dining options. Beautiful pool. Great gym. And the staff went above and beyond. Would definitely return!"

"The lobby areas is big and spacious. What missing is a great center piece. If they have one would make the hotel even more luxurious. The room is spacious. Bathroom is great, clean and well kept. What missing is a mirror in the room. It has a small one next to the sitting area. Maybe some room decor would elevate the hotel reputation. Also the balcony is empty, no chairs or table. Some small furniture and a couple of plants would definitely enhances the room."

"First of all, check-in was a crap shoot; NO communication, got lucky I hitched a ride with another guest who was having same problem, still was kinda left standing during check-in, otherwise no staff existing for any issues with the room, stained pullout couch, terrible working elevators, silverware was non-existing, no china for coffee, TV wasn't working, pool had no towels and the lounge chairs were bolted stuck in a seated position, no cushions either, property was very difficult to find, google maps didn't locate accurately, neighborhood was soso with lots of abandoned real estate projects, just skeletons sitting there. Checkout again marred by absence of staff, so not even sure if I checked out correctly"

"Good location right next to the beach. Walking distance from the Golden Lions roundabout with many restaurants nearby. However, the amenities at the hotel are very basic. Casino tables right between the lobby area and the guest elevators, are fairly distasteful. Breakfast was very disappointing compared to other hotels I’ve been to in the region "

"Clean place, just does not have furniture. Bathroom lighting was not properly installed."

"The staff are friendly and check in is smooth and fast. Walking distance to the beach."