Sihanoukville City Centre Hotels, Sihanoukville

"I was staying in Phnom Penh, but the resort organised a car to drive me to the jetty, sent me links to book my ferry ride, and had someone welcome me at the pier. Very warm and helpful staff. The property itself is right on the beach, with a bunch of private sun beds and water activities to choose from. The rooms were great — I had a pool facing villa which was delightful. "

"I have no complaints about the hotel. Room was very clean. King size bed very comfortable. Shower is separate from the shower and the sink is too so no getting ready in each others way. As for the staff, they were so polite and couldn’t do enough for you. 10/10"

"Great location right in front of the ocean. Amazing rooms!!! Súper confortable bed!!! The only issue was that Expedia mentioned that there was an airport shuttle and that’s why I stayed here. However, the hotel does not offer that service."

"I would like to compliment Mr. Virak, who has made my stay at Novotel Sihanoukville extremely pleasant. Mr. Virak always anticipates my needs, puts himself in my shoes, and goes the extra mile to make sure I am comfortable. His service is beyond thoughtful and truly exceptional. On Day 1, when I needed a quiet spot for a meeting, he patiently followed me from the restaurant to the lounge and finally to the lobby—just to help me find the perfect quiet corner. He even brought me an extra table for my laptop, turned down the music, and checked in on me every hour to ensure everything was okay. On Day 2 during breakfast, he saw me with my laptop and, knowing I needed to work, offered me a seat in a closed area for some peace and quiet. He was so attentive to every detail—asking if he should turn on the lights to reduce glare from my screen, checking if I needed anything to eat or drink, and even closing the door for me when he noticed more people walking past. Later that evening at the beach bar, while I was working again, he noticed I hadn’t plugged in my charger. He quietly brought me an extension cord and asked if I needed to charge my laptop. That level of attention is rare. As a trainer, I’m honestly very impressed by Mr. Virak’s dedication and attentiveness—so much so that I will be using his service as an example in my future customer service classes. I hope this message can be passed along to him, e truly he made a lasting impression on me."

"Very very good resort, staff and restaurant. Great amenities, only downfall not much around it, but its an island so understandable"

"Great "

"Everything was excellent. Super friendly owner who was very involved. Loved every minute of the stay and will definitely be back."

"The lobby areas is big and spacious. What missing is a great center piece. If they have one would make the hotel even more luxurious. The room is spacious. Bathroom is great, clean and well kept. What missing is a mirror in the room. It has a small one next to the sitting area. Maybe some room decor would elevate the hotel reputation. Also the balcony is empty, no chairs or table. Some small furniture and a couple of plants would definitely enhances the room."

"Great piece of history."