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"Great experience! The onsen is good! Bathtoom could be a cleaner. "

"best choice"

"Convenient location as we were driving and good value."

Travelling with family

"Convenient location, clean room, splendid roof top bath"

Travelling with partner

"Awesome onsen facility and hotel meals! "

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"The Chinese restaurant was great."

Travelling with family

"The location was great with Katakurakan right in front of Hotel."

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"The interior was very beautiful. However, the location is complicated and may be difficult to find."

"They don't speak much English but tried their best to communicate via Google translate, very helpful and friendly service."

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"Very efficient operation, friendly staff and cozy room. I would recommend this hotel "

"Good out of season place, large dog friendly, boxer!"