Exterior

Reviews of Days Inn & Suites by Wyndham Milwaukee

3 out of 5
Days Inn & Suites by Wyndham Milwaukee
1840 N 6th St, Milwaukee, WI

Reviews

4.8
Rating 10 - Excellent. 144 out of 1120 reviews" "
Rating 8 - Good. 121 out of 1120 reviews" "
Rating 6 - Okay. 162 out of 1120 reviews" "
Rating 4 - Poor. 234 out of 1120 reviews" "
Rating 2 - Terrible. 459 out of 1120 reviews" "

4.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Eugenia

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The breakfast was very limited, basically scrambled eggs, sausage, biscuits, gravy every day. There was bread and cereal, no fruit or pastries
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Eugenia,Thank you for sharing your feedback with us. We appreciate knowing your thoughts on the breakfast offerings during your stay. We will make sure to pass on your comments to our food and beverage team for their review and consideration for future improvements. We hope to have the opportunity to welcome you back to experience any positive changes.

6/10 Okay

Neil

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 8 May 2024
Hello Neil, We're sorry to hear you didn't have a fully satisfactory experience during your stay. We encourage you to reach out to us directly with any feedback you have, so we can address any concerns you may have had. Your comfort and satisfaction are our top priorities.

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Morgan,We appreciate you staying with us. If you have any further feedback, please don't hesitate to contact us so we can address any concerns.

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to downtown
Stayed 2 nights in Apr 2024
Response from Manager on 2 May 2024
Hello Francisca,We are delighted to hear you found our hotel conveniently located near downtown. Your feedback is important to us in ensuring a positive guest experience. Should you have any further comments or suggestions, please feel free to reach out to our management team. Happy travels!

6/10 Okay

Jason

The vending machines sometimes doesn't accept cards and you have to hit a button when your done other wise you get a $5 or more pending charge till it goes through then the charge changes to what it actually is. From my experience the place is staffed by people who actually care.
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Jason, We appreciate your feedback regarding our vending machines and are glad you felt well-cared for by our staff. Your insights help us improve our services to provide a better experience for all guests. Thank you for taking the time to share your thoughts with us.

2/10 Terrible

Johnny

Liked: Staff & service
Disliked: Cleanliness
Very hood and loud
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Johnny, We apologize if the noise disrupted your stay. Your feedback is important to us as we strive to improve our guests' experience. We recommend reaching out to our management directly to address any concerns from your recent visit.

4/10 Poor

Carole A

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was really nice and when we complained about our room smelling of bleach and mold we were moved to a different room without issue. 2nd room was good and it was indeed much better. Property was overall in poor condition. Lobby could use major updating and cleaning, lobby looked to be in disrepair. Rooms also do not look like any of the pictures, first room we had was in poor condition but was *slightly* updated, our second room was the same style and fixtures but in better condition. Bed was comfortable however if renting a room labelled as having a queen bed, they are not queens they are fulls so keep that in mind. Area surrounding the hotel is OK but definitely has subsidized housing around it. Didn't have any issues safety wise but we didn't really spend much time outside and in the neighborhood. I don't want to make assumptions, but I do believe the was a "lady of the night" hanging outside the entrance of the hotel in the evening. Anyway, hotel is OK but not great, it served our purposes for a clean and quiet place to stay for a night. Likely won't be back, there are nicer places to stay for the price.
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Carole A, We appreciate your feedback on our staff's service and room assignment process. Your observations are duly noted, and we'll make sure to address the areas of concern you mentioned to continue providing a comfortable stay for our guests. Should you have any further comments or questions, please don't hesitate to reach out to us directly.

4/10 Poor

Katie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok. The place was clean and the staff was nice. However the property is pretty run down and sketchy looking
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Katie, We appreciate your kind words about our cleanliness and staff. Our team works hard to ensure a pleasant stay for all guests. Your feedback about the property's appearance is duly noted, we are continuously working on improvements to enhance the guest experience. Thank you for sharing your thoughts with us.

2/10 Terrible

joey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really run day and had a lot of questionable activity going on. People braiding hair in the lobby and people standing out side and lobby late at noght
Stayed 2 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello joey,We are sorry to hear about your experience and appreciate your feedback. We aim to provide a comfortable environment for all our guests. Please feel free to reach out to the management with any further concerns.

8/10 Good

KOOSRAJOO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is definitely VALUE FOR MONEY but the neighborhood and cars parked there are a bit shady. Inside the rooms were perfect, staff was outstanding- The smell of WEED in the lobby was baad. However it made a lot of sense in terms of value- Free overnight parking, go and come as you wish with your car...But better logistics than other downtown, better branded and pricier hotels...
Stayed 1 night in Jan 2024
Response from Manager on 19 Apr 2024
Hello KOOSRAJOO,We appreciate your feedback and are glad to hear that you found value in your stay, enjoyed our rooms, and encountered outstanding staff members. We take all guest comments seriously to improve our services. Feel free to contact management directly for any further assistance with your concerns.

2/10 Terrible

Samual

Stayed 1 night in Apr 2024
Response from Manager on 6 May 2024
Hello Samual,We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback you may have so that we can make improvements for future guests. Your satisfaction is important to us.

4/10 Poor

Kaitlyn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello Kaitlyn, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us with any specific feedback you'd like to share so we can address your concerns and improve our services for future guests.

2/10 Terrible

Deangelo

Disliked: Cleanliness, staff & service, property conditions & facilities
House keeping repeatedly went in the frig and through my food in the trash. Even though i reserved my room before i went to work, i didn't get clean towels or toilet paper. My last day was horrible right alone with the breakfast. I've seen inmates have better meals
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Deangelo,We appreciate your feedback and apologize for any inconvenience. Guest privacy is a top priority, so we'll address the housekeeping issue with the team. Your comments regarding the amenities will be shared for improvement. We value your perspective on breakfast and will consider your input for enhancements to our offerings.

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am currently dealing with PTSD and trauma, this was suppose to be a little getaway for myself that was ruined by my stay. It was very loud, people arguing and were drunk, falling around outside. Never again.
Stayed 1 night in Mar 2024
Response from Manager on 13 Apr 2024
Hello Elizabeth,I'm sorry to hear about your experience. The comfort and safety of our guests are a top priority, and I apologize for any disturbances that affected your stay. Your feedback will be shared with our team for their awareness. Kindly reach out to our management for further assistance with your concerns.

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
The reception staff were nice, the cleaning staff were rude. Breakfast ends at 10, but they don’t restock before then, and there’s very limited breakfast options.
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Danielle, We appreciate your feedback and apologize for any inconvenience caused by the limitations of our breakfast service. We'll share your comments with our teams for further review to ensure a better experience for future guests. Thank you for bringing this to our attention.

10/10 Excellent

Shawn Watters

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Shawn Watters,We appreciate your positive feedback and are delighted to hear that you found our hotel to be a good place. Our team strives to provide a comfortable and enjoyable experience for all our guests. Thank you for sharing your thoughts with us.

8/10 Good

Tina

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Tina,We appreciate your feedback regarding our helpful staff. We strive to provide excellent service to all our guests. If you have any further comments or concerns, please feel free to reach out to our management team.

4/10 Poor

Morgan

Travelled with group
Not great. Checked out and got out pretty quickly.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Morgan, We appreciate your feedback and will address it internally to improve our services. Please feel free to reach out to management directly with any further comments.

2/10 Terrible

Edgar

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
I'm sorry to do this but my room was dirty. The bathroom had hair everywhere, the mirror was dirty, the bed was broken, the sheets were stained. I left it the same day. I honestly don't recommend it.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Edgar, We appreciate your feedback and apologize for any inconvenience you experienced. We take cleanliness and maintenance very seriously and will address these issues with our housekeeping and maintenance teams. Our goal is to provide a comfortable stay for all our guests.

10/10 Excellent

ALICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service is a huge perk! Hotel staff very nice!
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello ALICIA,We are pleased to hear you enjoyed our shuttle service and found our staff to be friendly. Your kind words are truly appreciated, and we hope to welcome you back for another enjoyable stay soon.

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Felt very unsafe at this location. Unkept
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Matthew, We take your feedback seriously and will address safety concerns promptly. Thank you for sharing your experience with us.

6/10 Okay

Willie

Stayed 3 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Willie, We appreciate you choosing to stay with us. If you have any feedback to share about your experience, please feel free to contact us so we can address any concerns. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future.

2/10 Terrible

Melissa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is super shady, in a very bad neighborhood, reeked of marijuana, visibly dirty and run down.
Stayed 1 night in Apr 2024
Response from Manager on 5 Apr 2024
Hello Melissa, We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is valuable and will be shared with our team for further review and improvements. For any future concerns or feedback, please don't hesitate to contact management directly.

4/10 Poor

Andrae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Hello Andrae, We appreciate you choosing our hotel for your stay and regret to hear that we did not meet your expectations. Please feel free to reach out to us with any specific feedback you may have so we can improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Jonathan

Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Jonathan,We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your time with us. We value your feedback and would appreciate the opportunity to address any issues.

10/10 Excellent

Bryan

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Bryan,We're delighted to hear you had a wonderful stay with us! If you have any further comments or need assistance, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We were close to everything! No matter where we were headed it took 10 minutes or less to get there! It was great!
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Samantha,We are delighted to hear you found our hotel's location convenient for your needs during your stay. Being centrally located is something we take pride in, providing easy access to various attractions. Should you choose to stay with us again, we look forward to welcoming you back for another enjoyable visit.

8/10 Good

Priscila

Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello Priscila,We are delighted to hear that you enjoyed your stay with us! If you have any further feedback to share, please do not hesitate to contact us. We hope to welcome you back soon for another wonderful experience!

2/10 Terrible

Brooke

Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Brooke, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly so we can address any concerns you may have.

4/10 Poor

Joann

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The lay out in the room was not convienent. There was not counter top in the bathroom the shower head was sending water to the client ,you had to hold the shower head the whole time while in the shower. The shower curtain was not able to keep the water off the floor. The floor was wet and unsafe after a shower.
Stayed 2 nights in Mar 2024
Response from Manager on 7 Mar 2024
Hello Joann, We appreciate you sharing your feedback with us. Your comments help us identify areas for improvement. Feel free to reach out to our management team to discuss your experience further.

2/10 Terrible

Budimka

Disliked: Staff & service, property conditions & facilities
Terrible experience
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello Budimka, We're disappointed to learn of your experience and apologize for any inconvenience caused. Your feedback is valuable to us, and we have shared it with the necessary teams for their review and improvement. Thank you for bringing this to our attention.

10/10 Excellent

Naquisha

Liked: Cleanliness, amenities
Great comfortable stay
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Naquisha,We are pleased to hear that you had a comfortable stay with us. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Excellent

Naquisha

Liked: Amenities
Had great stay
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Naquisha,We are thrilled to hear that you had a pleasant stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Good

Roy

Travelled with partner, Travelled with group
Very friendly staff and excellent service. The problem was the smell of pot was very strong.
Stayed 2 nights in Feb 2024
Response from Manager on 28 Feb 2024
Hello Roy,We appreciate your positive comments regarding our staff and service. We take all feedback seriously and will address your concerns appropriately. Thank you for bringing this to our attention.

4/10 Poor

Toni

Disliked: Property conditions & facilities
Police x3 were at check in. Room and hallways poor condition. Noisy people next room. Never again.
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Toni,We regret to hear about your recent experience at our hotel. We take all feedback seriously and will address the issues mentioned to enhance our guests' stay. If you would like to discuss this matter further, please feel free to contact our management team directly. Thank you for sharing your concerns with us.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast in the morning and comfortable sleeping accommodations!
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Matthew,We are pleased to hear you enjoyed our breakfast offerings and found your sleeping accommodations comfortable. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another enjoyable stay!

2/10 Terrible

Acacia

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Acacia, We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any concerns you experienced. We value your input and strive to provide a better experience for all our guests.

6/10 Okay

John

Good
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello John,Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered during your stay. We always strive to provide exceptional service and will be reviewing your concerns internally. We value your feedback and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Bailee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and the bed was comfy. The tv could be upgraded but it was still nice to have the option to use other apps (youtube, netflix, ect) on the tv.
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Hello Bailee,Thank you for sharing your feedback with us! We're glad to hear that you found the room clean and the bed comfortable. Your suggestion regarding the TV upgrade is duly noted, and we appreciate your understanding that our current TV system still offers additional apps like YouTube and Netflix. We value your input and will take it into consideration for future improvements.

4/10 Poor

Brandon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room key for a room that didn't work, but the cleaning maid let us in and dropped off our bags. We came back down and the hotel manager took a look at the key, reset it, and said it should work, so we went off for dinner. By the time we came back, it was later at night, and we still weren't able to enter the room, and no one was able to help us out- they got us a different room, but had no way to get my bags until the next morning.
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Brandon,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered with your room key. Our team is currently looking into this matter to ensure it does not happen again. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was surpurb and great customer service
Stayed 1 night in Jan 2024
Response from Manager on 1 Feb 2024
Hello Donald,Thank you for taking the time to share your positive experience with our staff. We strive to provide excellent customer service, and we're thrilled to hear that we exceeded your expectations. We value your feedback and hope to welcome you back in the future.

6/10 Okay

Alex

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Hello Alex, We appreciate you taking the time to rate your recent stay at our hotel. We encourage you to reach out to us directly with any specific feedback or concerns you may have had during your stay. We value your experience and would like to address any issues you may have encountered. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was so dirty and disgusting.
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Dear Guest, We apologize for any inconvenience you may have encountered during your stay. Our housekeeping team takes cleanliness very seriously, and we regret that we fell short of your expectations. Please feel free to contact our management team directly to discuss your concerns further.

4/10 Poor

Jacob

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Hello Jacob,Thank you for choosing our hotel for your stay. We're sorry to hear that your experience fell below your expectations. We value your feedback and would appreciate it if you could kindly reach out to us with any specific concerns you may have had during your stay, so we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.

4/10 Poor

Renea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The building seemed run down. Needed work all the way through. The beds were extremely noisy. You couldn't even sit on it with out hearing it.
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Renea, Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the condition of our building. Our management team appreciates your valuable feedback and will address the necessary improvements. Regarding the noise from the beds, we will review our options to ensure a more peaceful night's sleep for our future guests.

6/10 Okay

Erin

Travelled with family
Stayed 1 night in Jan 2024
Response from Manager on 21 Jan 2024
Hello Erin,We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share about your experience, please feel free to reach out to us directly. Your feedback is valuable to us as we strive to improve and provide the best possible guest experience.

4/10 Poor

Takeyla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel bed was uncomfortable and squeaked every time we moved. The light switch was broken so we had to manually unplug the lights. Overall wouldn’t stay again.
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Takeyla,Thank you for your feedback regarding your recent stay. We apologize for any discomfort and inconvenience caused by the bed and light switch issues you encountered. We appreciate you bringing these matters to our attention and will share your comments with our team for further improvement. We hope to have the opportunity to welcome you back in the future for a more pleasant experience.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck
Awful. 0 Stars. Rude staff. When I got to the room there was already garbage in the garbage can. Dirty towels on the floor. At least the bed was made. It was a $60 room so I should have expected this.
Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide excellent service, and we regret if our staff did not meet your expectations. We appreciate your comments regarding the cleanliness of the room, and we will address this with our housekeeping team. We value your feedback as it helps us improve our services for future guests.

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t even think about staying here
Very unclean, rundown, bad odor, sketchy guests in a sketchy area. Awoken with our small children at 240 am to the room next to us throwing a party with loud music. The walls are paper thin so you can hear a normal conversation, so music blaring was the “straw that broke the camels back” in this hotel situation. Thankfully we were only there to sleep after a Bucks game, and as soon as we could we got the kids up and got out of there. The breakfast looked like it was basically for the hotel staff and not for the hotel guests. Worst hotel I’ve ever stayed at in my 36 years of life down to the dirtiness and feeling very unsafe. Do not recommend and wish I could get my money back because 140$ was very steep for the conditions of that place!
Stayed 1 night in Jan 2024
Response from Manager on 16 Jan 2024
Hello Brittany, Thank you for sharing your feedback with us. We apologize for your unpleasant experience during your stay. Our team strives to maintain a clean and comfortable environment for all guests. We regret any inconvenience caused by noise disruptions from neighboring rooms. We appreciate your comments regarding breakfast and will share them with our team for improvement. We value your concerns, and we encourage you to reach out to our management team directly to further discuss your experience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not clean at all. The front desk was nice and efficient. However the overall cleanliness was terrible and the lobby areas smelled like marijuana.
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Dear Guest,Thank you for bringing your concerns to our attention. We apologize for any inconvenience caused during your stay. We appreciate your positive feedback regarding our front desk team. We regret to hear about your experience with the cleanliness of the room and the lobby areas. We constantly strive to maintain a clean and comfortable environment for our guests and will address these issues with our housekeeping and maintenance teams to ensure better service in the future.