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"There is a lack of professionalism, so I would very much not recommend booking any safari through them. They were not available at the time of the booking to facilitate communication, so I didn't end up having a safari. Long periods of no power (other places nearby would sometimes have backups, so yes this was their problem). That said the room itself was quite nice and clean, and they had battery powered lamps available so you could actually see it. Their demeanor at the end of my stay where they accused me of not paying before leaving (then shortly after recanted) was not my favorite. Needs more accountable management."

"Fine"

"The facilities and staff are very good. The food is below par. Food that is to be served hot were served lukewarm. By the time, I walked back to my table from the buffet line, the items were cold. Imagine cold "kirihodi" on String Hoppers or cold scrambled eggs on toast :-) The food that was to be served cold were at room temperature. Not what you expected from a 5-star. The selections were poor. Not much grilled meats/fish. Crab the size of a large shrimp. Remember seeing larger crabs in the paddyfields :-) Thai green curry that had absolutely no vegetables - just small shrimp floating in a green food colored gravy. The so-called Papaya Juice was nothing more than watered down iced washing of a papaya slice! Worst, no coffee after dinner. On top of all this the food is highly over priced. A terrible value! One afternoon at the pool side bar, they wanted a Rs. 1400 for a cup of "kade" tea. What are they making this stuff of - gold? Some of the staff seems clueless of what they are selling. Example, by the pool side on a hot afternoon, we asked for the price a ice-cream bar. The guy had no idea but guessed it was Rs. 4000. The actual price after another guy checked on his POS, was Rs. 600. The first guy should not be a server! We will not be back! They are missing the mark big time! Hope the management take the feedback and improve their offerings. What a shame, afterall they have fantastic facilities and most staff are very good!"

"Our stay at Hantara Lodge was perfect. Service was exquisite and helped us plan safari at Udawalawa park and transport to Yala park and Ella on departure day."

"Room very clean and good stock of toiletries including bath robe and slippers. Coffee making machine + coffee pods as an extra to normal supply of teas and coffees in sachets. We had a suite which was excellent with a lot of space and facilities including iron/ ironing table. Large bailcony with loungers+ towels. Breakfast buffet style - reasonable choice. Large hotel, staff generally helpful but service therefore less personal. My suitcase flew off the shuttle as maybe not placed correctly and was badly scratched. No apology. "

"Had an excellent stay at the property, staff were amazing and had everything we needed, everything was well maintained, pool was great, highlight was the safari which we booked through the property. Would definitely recommend staying here. "

"Serene and peaceful. Exceptional service. "

"Excellent Stay at Jade Green Hotel, Hambantota I had a wonderful stay at Jade Green Hotel, Hambantota. The hotel is beautifully maintained, peaceful, and perfect for a relaxing getaway. The rooms were clean, spacious, and very comfortable, with all the necessary amenities. The staff were extremely friendly, professional, and always ready to help, which made the experience even better. The food was delicious with a good variety, and everything was fresh and well prepared. The overall atmosphere of the hotel is calm and refreshing, and the location is ideal if you want to enjoy a quiet stay away from the city. Great value for money and truly exceeded my expectations. Highly recommended for families, couples, and anyone visiting Hambantota. I would definitely stay here again!"

"Magnifique vue sur le lac. Hôtel idéalement placé car pas trop loin de la ville. Cependant déjeuner pas super pour 6€ par personne. La chambre est bien mais les finitions 0 par contre le personnel est au petit soin. Manque de sun bed au bord de la piscine. "