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"Everything was great but was not sure my itinerary showed when I get to the room my balance was around $178. When I got there I had 2 put $300 2 times on my cards. Hopefully that is not was owed. I paid $2100 ahead of time. But other than that everything was great "

"No only issue "

"Loved the location! We were in walking distance from everything we wanted to do! The staff were welcoming and helpful. I liked that I was able to check in online. The only thing I found a little odd was charging for use of hand soap in the bathrooms. There were also snacks in the room but at a large fee. Overall, I would book again for the confidence and cleanliness!"

"Always a pleasure. Best Hotel Hands down "

"Very average hotel. The rooms are VERY small, with tiny bathroom. The lobby restaurant does not have enough staff to accommodate the hundreds (thousands??) of people looking to purchase coffee and food every morning. The lines are insane at both check-in and for food. They had the mobile room key and online check-in option, but you couldn't use it until you showed ID at the front desk, so its useless."

"Great experience. "

"Overall, the hotel was solid. Great location, clean and a nice room. I was disappointed there was no coffeemaker in the room and I had to pay a daily “resort fee” when this was New York. I wasn’t going to lounge around the hotel (like a sunny, seaside hotel in Hawaii). "

"Nice"

"The hotel is conveniently located near Times Square. The grab and go breakfast was appreciated! "