Verified review
4/10 Poor
Patsy H.
30 Dec 2023
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Needs attention to details
First of all, communication with management was lacking to the point that VRBO was looking for another rental property for us while we were in route. Next, the address listed is incorrect. We went to the wrong house. All the houses in the subdivision are exactly the same. There are lots of things that need attention including:
wobbly dining chairs...screws loose
clothes in dryer
dirty sheets in two of the closets
dirty dishes and pans in cupboard
no dish detergent and dishwasher unplugged
shower dirty in main bedroom, set screws on towel rack loose, so the rack came off the wall.
2nd bedroom had light burned out and bathroom door lock not working, dirty pillow tucked into bedside stand
single bed had only one sheet
no curtain on kitchen window
only one roll of extra toilet paper for whole house
no extra paper towels
no coffee cups in main kitchen
microwave turn table dirty
tv remote missing button
missing smoke alarm above front door
ants around sliding door and kitchen
smoke alarms went off in the middle of the night and again Sunday morning for no reason
This seems like a long list, but can be easily fixed with attention to details and a good cleaning service.
Our other VBRO stays have been very positive.
Stayed 4 nights in Nov 2023