4/10 Poor
JONATHAN C.
11 July 2025
Liked: Check-in, communication
Disliked: Listing accuracy
xtremely Disappointing Stay at “House of Dior” – Urgent Attention Needed
My family and I recently stayed at the property listed on VRBO as the “House of Dior.” Unfortunately, our experience was far from what was advertised and left us extremely disappointed and frustrated.Upon arrival at approximately 4:30 PM (after the listed 4:00 PM check-in time), we were surprised to find the cleaning staff still present and actively cleaning the property. This raised immediate concerns about the level of preparedness and professionalism.The front yard was visibly neglected, with overgrown grass that had clearly not been maintained. It was only after our complaint that someone was sent to quickly mow the lawn.Upon entering the home, we were met with several major issues:•No main living room area, as shown in the online listing photos. There was nowhere for our family to gather comfortably.•Both bathrooms were visibly unclean. The showers had not been properly cleaned, forcing us all to wear shower shoes. Additionally, the shower curtains did not reach the floor, resulting in water flooding the bathroom floors, creating a dangerous slipping hazard.•Infestation of ants. Within the first hour of our stay, my son placed a bottle of water on the nightstand in the room with three beds, only to find it quickly covered in ants. Ants were also found crawling across the floors and kitchen counters, despite our best efforts to clean with our own Clorox wipes (since no cleaning supplies were prov
JONATHAN C.
Stayed 3 nights in Jul 2025