This was the third time I have stayed at 5 knots Metung, and up until now, have always loved it. This time we stayed in room 1a, (a different room to what we have had in the past), which is a 1 bedroom spa apartment that looks out across the road to the lake. Check in was easy, and the lady on the phone was more than helpful. But, the cleanliness of the property and the room was below satisfactory for what your paying for. The entry door to the room is filthy, the light above the door is absolutely filled with dead bugs and insects, and spider webs around the keypad and door frame.
As for the inside of the room, more spider webs around the windows, a spider web on the back of the little tea and coffee box on the table, dust on the window ledge in the bedroom, dirt and dust around the legs of the fridge, mould in the bottom of the shower, mould in the tiling at the back of the spa, and food or whatever it was on the wall.
This is supposed to be one of the top places to stay in town, but you are not welcoming people back to stay. I certainly won't be in a hurry to stay here again. I'd like to share the photos i have for everyone to see, but unfortunately there is no way to do it with this review.
This review is only for room 1a, as i can't comment on the other rooms...maybe they were cleaner?