2/10 Terrible
Laura lugo
29 July 2024
Laura lugo
Stayed 1 night in Jul 2024
Kocai
3.0 star property
History meets relaxation at this picturesque hotel where guests can savor local flavors at the restaurant before unwinding poolside in the historical district.
Choose dates to view prices
Photo gallery for Kocai
Kocai places travelers in the heart of the historical district with practical comforts like free breakfast buffet and WiFi. The outdoor pool offers a refreshing break after exploring on rental bikes. Visitors particularly appreciate the hotel's restaurant and garden setting.
Reviews
6.86.8 out of 10
Popular amenities
- Pool
- Breakfast included
- Pet-friendly
- Parking included
- Free Wi-Fi
- Restaurant
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Comfort Room
Comfort Room
Highlights
Air conditioning
Smart TV
Pillow menu
Premium bedding
Memory foam bed
Ceiling fan
Down duvet
Private bathroom
- 5 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Classic Double Room
Classic Double Room
Highlights
Air conditioning
Smart TV
Pillow menu
Premium bedding
Memory foam bed
Ceiling fan
Down duvet
Private bathroom
- Garden view
- 5 sq m
- Sleeps 4
- 2 Double Beds
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About the area
Located in Izamal, Kocai is in the historical district. Itzamna Park and Cenote Chihuán reflect the area's natural beauty and area attractions include Hecho a Mano and Centro Cultural y Artesanal. Visit our Izamal travel guide
49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540
What's nearby
- Itzamna Park15 min walk - 1.3 km
- Centro Cultural y Artesanal15 min walk - 1.3 km
- Convent of San Antonio de Padua15 min walk - 1.3 km
- Hecho a Mano15 min walk - 1.3 km
- Kinich Kak Moo Ruins20 min walk - 1.7 km
Getting around
- Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)81 min drive
Restaurants
- Restaurante Kinich3 min drive
- Restaurant Café "Los Arcos20 min walk
- Restaurante Zamna Izamal19 min walk
- Maria 3314 min walk
- Flor De Izamal15 min walk
About this property
Kocai
Hotel in the historical district
You can look forward to a free breakfast buffet, a terrace and a garden at Kocai. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a restaurant.
You'll also enjoy perks such as:
- An outdoor pool
- Free self-parking
- Bike hire, wedding services and smoke-free property
Room features
All guest rooms at Kocai include thoughtful touches, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
- Memory foam beds and down duvets
- Rainfall showers and shampoo
- 40-inch Smart TVs with Netflix, streaming services and digital channels
- Ceiling fans and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Free uncovered self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking and van parking available
Food and drink
- Free buffet breakfast available daily 7:00 AM to 11:00 AM
- A restaurant
Things to do
- Bicycle rentals
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- Limited-hour front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Wedding services
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
More
- Communal living room
- Smoke-free property
Room amenities
Bedroom
- Down comforter
- Memory foam mattress
- Pillow menu
- Premium bedding
Bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Toilet paper
- Towels provided
Entertainment
- 40-inch smart TV with digital channels
- IPod dock
- MP3 dock
- Netflix
- Streaming services
Food and drink
- Free bottled water
More
- Ceiling fan
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 28 July 2024 to 27 July 2026 (dates subject to change).
The following facilities are closed on Tuesday, Wednesday, Friday, Saturday and Sunday:
- Bar/lounge
- Children's pool
- Restaurant
- Fitness facility
- Full-service spa
- Health club
- Hot springs
- Indoor pool
- Outdoor pool
- Public bath
- Sauna
- Hot tub
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of MXN 250 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
- Pet fee: MXN 250 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have any lifts
Property is also known as
Kocai Hotel
Kocai Izamal
Kocai Hotel Izamal
Frequently asked questions
Does Kocai have a pool?
Yes, this property has an outdoor pool.
Is Kocai pet-friendly?
Yes, this hotel allows pets (limit 1 total). There's a fee of MXN 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Kocai?
Self-parking is free at this property.
What time is check-in at Kocai?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Kocai?
Checkout is at 12:30 PM.
Where is Kocai located?
Situated in the historical district, this hotel is within 1 mile (2 km) of Convent of San Antonio de Padua, Hecho a Mano and Centro Cultural y Artesanal. Itzamna Park and Kinich Kak Moo Ruins are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Kocai Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
5.0
Amenities
7.4
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
Reviews
2/10 Terrible
Paulina
28 July 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”
Paulina
Stayed 2 nights in Jul 2024
10/10 Excellent
Martha
6 July 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones están increíbles! Y el lugar hermoso!
Martha
Stayed 1 night in Jul 2023
10/10 Excellent
Ari
13 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!
Ari
Stayed 3 nights in Mar 2023
10/10 Excellent
Nuria
30 Jan 2024
Nuria
Stayed 1 night in Jan 2024