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Hotel Hacienda Izamal

3.0 star property
Travelers find a perfect balance at Hotel Hacienda Izamal with its peaceful garden retreat and convenient bike rentals for exploring the area's attractions

Choose dates to view prices

Hotel Hacienda Izamal offers a serene garden, refreshing pool, and bike rentals to explore nearby sites. Free WiFi keeps you connected, and the attentive 24-hour front desk staff ensures you have everything you need.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
The current price is AU$69
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Hacienda Izamal have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Hacienda Izamal?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda Izamal on 25 May 2026 start from AU$69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hacienda Izamal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Izamal?

Self-parking is free at this property.

What time is check-in at Hotel Hacienda Izamal?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Izamal?

Checkout is at 1:00 PM.

Does Hotel Hacienda Izamal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Hacienda Izamal located?

Situated in Izamal, this hotel is within a 15-minute walk of Kinich Kak Moo Ruins, Itzamna Park and Hecho a Mano. Centro Cultural y Artesanal and Convent of San Antonio de Padua are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

10

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 46 out of 72 reviews
Rating 8 - Good. 18 out of 72 reviews
Rating 6 - Okay. 3 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

Reviews

Verified

10/10 Excellent

Hannes

Liked: Cleanliness
Clean and crisp room, friendly staff, beautiful and well kept property.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet with good location.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Sara

Disliked: Cleanliness, amenities, property conditions & facilities
Parking is easy , the bedrooms are dirty ,furniture are vere old and damage:(
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel 5*

Fabulous stay in a gorgeous homely hotel. Staff were attentive and the rooms were very comfortable. For the price this is exceptional value!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Maria Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Izamal is a small but family-friendly and clean hotel. We are a group of six including a 84 year-old and a 5 year-old. We had a great stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mairghread

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel that was pristine! The rooms and beds were very comfortable. The shower pressure and hot water was the best in Mexico! The pool was clean and inviting as are the grounds. It was tranquil and close enough to town for an easy walk or ride to the center. There were even bikes to use. Definitely recommend!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The room was clean and very comfortable. Staff were polite and helpful. The grounds including the pool were immaculate. A great place to call home while in Izamal.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Everything O.K.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel were very helpful when asked questions. Everyone was very polite. Pool area very clean. We were able to relax and enjoy to ourselves. We ordered a side order of fríes and they were tasty and warm.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Roble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Diana Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 1 night in May 2026
Verified

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación y todas las instalaciones muy limpias, el personal muy atento en especial la chica de la recepción gracias a sus recomendaciones de restaurantes comimos muy bien y aún precio razonable. Superaron mis expectativas, mi esposo encantado. Los recomendamos ampliamente.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Hiram Manuel

Liked: Cleanliness, staff & service, amenities
La habitación muy cómoda. El lugar muy lindo y limpio
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Jan 2026
Verified

8/10 Good

Romina

Liked: Cleanliness, property conditions & facilities
La habitación está muy limpia, tiene todo lo necesario para una estancia cómoda. Es minimalista en el sentido de casi no tener muebles. Las personas son muy amables. La única sugerencias es que si te toca lluvia con maletas, toma taxi. Aunque el hotel está a un km del centro, as calles no están hechas para caminar con maletas, sillas de ruedas, carriolas, etc.
Jicaras en el hotel
Izamal
Llegada por el tren maya
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rafael José

Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable y la habitación y el estacionamiento cubrieron mis expectativas.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

JESUS ALEJANDRO

Liked: Cleanliness, amenities
Falta mucha capacitación en el trato al cliente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante tranquilo. Comodas habitaciones y bastante buen servicio de atencion
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto …. Volveré algún día
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres belle hotel bien situé personnel agreable
Stayed 1 night in Mar 2025
Verified

8/10 Good

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del centro caminando. Por la noche pasamos mucho calor ya que el aire acondicionado comenzó a fallar y no enfriaba bien debieron haber revisado eso antes de entregarnos la habitación tuvimos una cucaracha en el baño
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está tranquilo y limpio
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia la habitación, muy amables todo el personal y muy cerca del centro
Stayed 2 nights in Dec 2024
Verified

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bueno
Stayed 1 night in Nov 2024
Verified

8/10 Good

Guillermo

Todo bien
Stayed 1 night in May 2024