Merced County Holidays from AU$1,392

Great customer service

I recently stayed at this hotel and was truly impressed by the staff — everyone was attentive, kind, and went above and beyond to make my stay comfortable. Their service and attitude were definitely the highlight of my experience. However, I was disappointed with the room maintenance. The toilet was not functioning properly, and the phone in the room didn’t work, which made it difficult to contact the front desk. These issues took away from what could have been a perfect stay. Overall, the staff made a great impression, but the hotel needs to improve its maintenance and ensure that all facilities are in proper working order. With a few fixes, this place could easily become an excellent choice

Elevator is slow AF. Avoid if you are claustrophobic. Bed was uncomfortable, way too soft. I sank in it.

Late night check in was a huge help after a delayed arrival. The Eden staff knew of my plans and someone was waiting at the front desk when I arrived around 2 a.m. Not sure if that’s typical, but it made check in effortless after a long travel day. The team was accommodating when I needed to adjust my reservation ahead of time, which I really appreciated. The rooms were private, quiet, and clean. The older boutique charm is a nice change from your typical name brand hotel. One thing to note is that some rooms don’t have standard showers but instead feature large jacuzzi tubs with built in showers. If traveling with someone elderly or needing easier access, it may be worth noting this with the hotel prior to your stay. The pool area was clean and calm, not heavily used during my stay. It was great for both relaxing by the water or getting work done. There was plenty of seating in both sun and shade, with options that offered a bit of privacy. Hotel is located directly across the street from the beach and walking distance to major shops, restaurants, and bars. The attached coffee shop was convenient for someone unfamiliar with the area seeking a local option that's not Starbucks. The space had open seating for guests to use along with a collection of games and books. Staff was friendly and helpful in providing suggestions for dinner and drinks.

Staff was well accommodated and went above and beyond to help us find great places to visit in the area. We will definitely be back!