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"Not a great stay. WiFi was challenging and kept disconnecting. Property was overall in poor condition, bedding was not very comfortable. We arrived less than an hour before check-in and even though the room was ready, we had to either pay for early check in or be charged a fee to hold the bags. Although it says it's near the train station, it's actually about a 20-minute walk. Would not stay here again."

"Location is very central, close to train station and everything. Front desk is very friendly and super helpful. Room is clean and cozy"

"A great place to stay in Lucerne. It is walkable to the alt stadt area and train station is close. Quiet area despite being downtown. There is a parking garage that makes it very nice to be able to park and unload with your luggage. Friendly and helpful staff. Would stay here again."

"Excellent property / location. They give you free bus passes and free WiFi to walk through the city. They offer a discounted rate to go to the nearby mountain. "

"Beautiful view from balcony!"

"Clean, great location and friendly staff"

"Front desk staff and restaurant staff were lovely and gave good service "

"The Lobby was very nice and the staff was friendly and helpful. Our room was spacious for three of us and had a cute little balcony. It was close to the water, but not right on it, which we preferred. The price was quite reasonable. There was a beautiful bar area and restaurant. We did not eat there, but we looked at the menu and again the prices were good and the food looked amazing."

"It was a very good room despite being a bit small but regardless comfortable. Highly recommended"