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"The staff were very helpful and accommodating to guest especially the children. They are very welcoming and personable which made them easy to talk to and engage with"

"Clean "

"Clean, large rooms and situated in a modern area of Cleveland. "

"Thr room was comfortable and clean. "

"Yes"

"Very clean rooms, everyone was very helpful!"

"The staff were amazing! Room was clean and amenities were more than expected. We had a wonderful stay."

"I stayed here for three nights, the woman who checked me in was so friendly! my room was clean and quiet with a beautiful view of sunset, I had a few difficulties with my TV and the staff was so helpful even though they couldn’t figure out how to fix it, also since the jacuzzi and business center were not available and there was no breakfast one morning due to the chef not being able to come in, I was compensated immediately with out asking they were so nice and apologetic The manager Mo was so accommodating he himself got me a bagel and a bowl of fruit since there was no chef. He has also really chosen the best staff! Thank you so much 💕"

"I have stayed at The Intercontinental several times, durimg my visits to the Cleveland Clinic. The rooms are large, clean and comfortable. Linens are very soft. The staff, all the way from desk assistance to restaurant staff were always so helpful. Much needed when navigating the clinic. "