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Reviews of Palladium Hotel Menorca

4 out of 5
Palladium Hotel Menorca
Via Jardin s/n, Mercadal

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Morwenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a wonderful experience. Lovely food, delightful staff. The hot tub was lovely. Small issues with the room resolved quickly. Fab location and views. Excellent choice of restaurants nearby. Minor improvements might be to have better coffee and perhaps some more local, authentic entertainment. A solid 9.9 out of 10!
Stayed 7 nights in Oct 2023
Response from . on 23 Oct 2023
Dear Morwenna,We're absolutely thrilled to hear that you had a wonderful experience during your stay with us and your kind words about our services and facilites are much appreciated. It's excellent to read that any small issues you encountered in your room were quickly resolved, as our aim is to provide a seamless and comfortable experience for our guests. A solid 9.9 out of 10 is a fantastic rating, and we couldn't be happier to have earned your high praise!Thank you for choosing our establishment and for sharing your experience with us, we look forward to welcoming you back next year!Our best regards,Noemi Pons Martin Guest Service Manager Palladium Hotel Menorca

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely adult pool area in a proper sun trap and great jacuzzi bath on balcony with room. The customer service was always great and consistent with everyone always keen to help. The location of the property was great with walking distance to the beach and great cliff walks. The only downfall was the restaurant for all inclusive option - whilst it had a huge selection it felt very much like running a gauntlet in a zoo as this could be better managed with timeslots. Also the quality of the food could offer some themed nights such as Spanish tapas etc as it was more of the same. Also we would have welcomed some more water in our room.
Stayed 2 nights in Jun 2023
Response from . on 4 July 2023
Dear Rebecca,Thank you very much for your comment, we really appreciate the time you took to share your experience in Palladium Menorca. We have taken notes about the all inclusive option in order to improve our service in the future. We would love to welcoming you back next year to live an improved and memorable experience.Warmest regards,Noemi Martin PonsGuest Service Manager Hotel Palladium Menorca

10/10 Excellent

HANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Pedro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/B
Stayed 10 nights in Sep 2022
Response from Irene Rodríguez - Guest Service - on 23 Sept 2022
Estimado Pedro, Gracias por compartir vuestra experiencia en Palladium Hotel Menorca y contribuir a la mejora constante de nuestro servicio.Nos agrada saber que ha tenido una bonita estancia con nosotros y se lleva un bonito recuerdo a casa. Estamos encantados de que haya disfrutado de su estancia con nosotros y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable.Esperamos volver a darle la bienvenida a Palladium Hotel Menorca 4* muy pronto, Irene Rodríguez FortesGuest Service Manager Palladium Hotel Menorca

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022
Response from Irene Rodríguez - Guest Service - on 23 Sept 2022
Dear Anonymous, Thank you for sharing your experience at Palladium Hotel Menorca and contributing to the constant improvement of our service.We are pleased to know that you had a nice stay with us and that you have taken home a beautiful memory. We agree that our attentive staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we offer a high quality service and a different and memorable experience.Looking forward to welcoming you back to Palladium Hotel Menorca 4* soon,Irene Rodríguez FortesGuest Service Manager Palladium Hotel Menorca

8/10 Good

Robyn

Stayed 6 nights in Aug 2022

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

6/10 Okay

Denise

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has been refurbish and is quite nice but the pool area has now not got a terrace which was cover when very hot weather and you could enjoy a drink, feel that now it is not a gold hotel it has lost the fun factor. The staff are still there but things are not the same sorry but would not go there again.
Stayed 5 nights in Sep 2021
Response from Irene Rodríguez - Guest Service - on 21 Sept 2021
Dear Denise, Thank you for sharing your experience at Palladium Hotel Menorca to contribute to the constant improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We are confident that we will soon be able to welcome you again at the Palladium Hotel Menorca with new surprises that will make change your opinion! Warmest regards, Irene Rodríguez Guest Service Palladium Hotel Menorca

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had a room with sea view that was beautiful.
Stayed 4 nights in Aug 2021
Response from Guest Service on 12 Aug 2021
Dear Guest, Thank you very much for your review! We are glad to hear that you had a great holiday with us. Looking foward to welcome you again!

8/10 Good

ANGELIQUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable, chambre spacieuse et très propre. Belle plage en bas de l'hôtel. Hôtel bien situé pour visiter, la location d'une voiture est indispensable pour visiter. Personnel très accueillant. La Salle de repas est assez bruyante et la climatisation est trop forte. Manque d'activité pour les enfants / ado dans l'hôtel. Le club enfant est plus adapté pour les petits. Globalement, nous recommandons cet hôtel.
Stayed 5 nights in Oct 2023
Response from . on 18 Oct 2023
Dear Angelique,The entire team wants to thank you for taking the time to share your opinion about your stay with us at Palladium Hotel Menorca. It is a real pleasure to read that you enjoyed all the facilities and services. We would love to welcome you back next year for another memorable holidays in Palladium Menorca! Best wishes, Noemi Martin Pons Guest Service Manager Palladium Hotel Menorca

8/10 Good

Almendra stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from . on 24 Oct 2023
.

10/10 Excellent

Jose Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and professional stuff
Everything was great. Very helpful and professional service. Special prize goes to Julian from reception. He helped a lot and made our stay much better. The restaurant/ kitchen is excellent, thanks to Juan from kitchen stuff)).
Stayed 3 nights in Jun 2023
Response from . on 4 July 2023
Dear Veronica,Thank you very much for the kind words you have dedicated to us in your review about your recent experience with us at Palladium Hotel Menorca. We will definitley share your comments with Julian and Juan, who we are certain will be encouraged by your remarks.We look forward to welcoming you back to our hotel! Yours sincerely,  Noemi Martin Pons Guest Service Manager Palladium Hotel Menorca

8/10 Good

Urban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel
Stayed 1 night in Apr 2022
Response from Guest Service on 5 May 2022
Dear guest, Thank you for your review, we are pleased to know you had a great holidays with us. Looking foward to welcoming you back at Pallaidum Menorca!

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Irene Rodríguez - Guest Service - on 21 Sept 2021
Estimado Pedro, ¡Muchas gracias por valorarnos de 10! Nos alegra saber que ha disfrutado su estancia con nosotros y esperamos poder darle la bienvenida nuevamente a Palladium Hotel Menorca la próxima temporada. Irene Rodríguez Guest Service Palladium Hotel Menorca

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel récent, bien équipé et personnel parfaitement pro et accueillant. Reste à aménager les abords, vue imprenable côté mer.
Stayed 4 nights in Jul 2021
Response from Irene Rodríguez - Guest Service - on 19 July 2021
Cher client, Nous sommes heureux de confirmer que votre séjour chez nous a été complètement satisfaisant et que vous avez emporté chez vous un beau souvenir. Nous espérons que vous nous donnerez l’occasion de vous accueillir de nouveau! Cordialement,