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"Excellent location next to the station, clean and comfortable room, great complimentary buffet breakfast, excellent value."

"Wonderful helpful staff. Great location walking distance from train station. "

"This hotel was excellent value for money. Our room was VERY spacious relative to other places we stayed in Tokyo/Osaka etc., and the amenities were high quality. We could see mountains out of one window and Matsumoto Castle out of the other, and it was a very easy walk to the Castle and many restaurants. It was a slightly longer walk to the train station and Matsumoto Art Museum, but it would be just as easy to get a taxi (or I assume a bus!). Really lovely place with staff that were extremely lovely and helpful - e.g. we were so grateful that they filled in our luggage forwarding cards for us!"

"Very clean and affordable. "

"Breakfast was delicious. Walking distance from the JR station. Room was basic but had everything you need. "

"The hotel has wonderful services. My room has minimal water and desserts in refrigerator and there’s ice cream and yogurt on the onsen floor for free. I also like breakfast it’s delicious. "

"Both Yuori and the other receptionist were very helpful and courteous during my stay. I injured myself skiing and Yuori was especially helpful with bags and transport. "

"The room was very large, the hotel overall was very new. Great balance between catering for children and adults. The restaurant was very modern and spacious with a great view of the forest. The dinner and breakfast had a great range of really good food. The onsen was modern and the view from the outside onsen of the forest was very relaxing. "

"Outstanding stay, as always with the Onyado Nono chain. Breakfast was excellent with an great selection including some local specialties. Greatly appreciated the free "midnight ramen" and the onsen facilities. "