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"It was decent, no remote for the tv. Key card had to be reprogrammed. If you need a place to lay your head for a night, but you get what you paid for. "

"Didn't eat. Parking fine "

"Great location and the staff is amazing!! I enjoyed my stay. "

"The staff is wonderful! Rosalyn was especially helpful and kind! I stayed with my son who is a wheelchair user, in a regular double room (non wheelchair accessible). He was able to use the toilet/sink fine. There was no space in the room to do anything but go straight or backwards with his wheelchair, but we made it work. The beds are very high and that was issue for him. Breakfast was good with actual food (eggs, sausage, potatoes, gravy, biscuits, waffles). The dryer in the guest laundry room did not work and I had a whole load of jerseys to dry. The front desk staff happily popped it in their dryer for me. They do provide quarters for the machines if you bring cash. The location was great, just down the road from our event and many options for food. Every single staff person we interacted with was absolutely wonderful!"

"This place needs work. "

"The front desk does a great job! I’ve stayed at this hotel several times and always received excellent service. "

"Once again, the hotel could invest in better wash cloths and towel. Floor should be Vacuum sweeping misses a lot of stuff on hard floors."

"The room had a mold smell. There were people hanging out in the parking lot drinking. "

"Sean and Rose were excellent hosts who couldn’t do enough for me throughout my stay. The parking options are fine (whilst I was able to park right outside, there’s ample other parking either side of the hotel!). My room was fantastic (including the “his and hers” shower) and the bed was extremely comfortable. The honesty bar was a lovely touch - and the roof terrace was great to have a couple of sundowners on. And breakfast this morning was excellent too! I’d highly recommend this property to anyone visiting West Monroe!"