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"From the outset the reception was chaotic with lots of noisey people. I had to queue for self check-in. I queried why there was a £5 car parking charge when this hadn't been pointed out prior to my booking. I asked why this was and he said because I booked with Expedia. So be careful. The hotel was tired and not worth the money."

"Was easy to get to from Cardiff, initial train ride and then a bus which stopped right outside the hotel. Staff were very friendly, welcoming and helpful. Will stay again."

"Shame the pool wasn't open! But the staff were very good - particularly the night duty manager who helped my diabetic niece when she was ill. Huge thanks and praise ot her!"

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"Great experience staying at the hotel. No complaints. Just a recommendation is it possible to have ev car charges installed. We have a electric car after a long journey needed th charge the battery had to make a number of journey's over to Tesco's to charge the car. Noticed a lot of electric cars on the car park so installation of ev charges would be a great investment. Plus a great reason to book your hotel as more electric cars drivers may book your hotel for that reason. "

"Great few days at Laneley Hall"

"Everything was great, thank you."

"Room was right next to the roadway. Very noisy in the morning from traffic, workers, etc. Overall the stay was ok. Not sure I'd stay again unless I had a better room."

"Spa was lovely Breakfast was fantastic Staff very friendly "