Rooftop bar
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Reviews of New Wave Hotel

3.5 out of 5
New Wave Hotel
80 Street, Between 26&27, Mandalay

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

MARIA ANTONNETTE

Stayed 7 nights in Jan 2024

6/10 Okay

Oscar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Kiyoshige

Stayed 1 night in Aug 2023

4/10 Poor

Izlan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
my Stay was very bad
Stayed 4 nights in Oct 2021

10/10 Excellent

J4, DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean facility, right in the center of Mandalay... the moat surrounding the royal palace began across the intersection... just a great place to be located to see all of Mandalay's offerings.... The staff was super sweet and helpful, and the rooftop bar has a commanding view of the city, which is really nice at night....
Stayed 3 nights in Feb 2020
Response from Thein Kyaw Soe on 14 Feb 2020
Dear our value guest, Thank you for taking the time to share your feedback on your stay at Hotel New Wave. We are glad to hear that you had a great time with us. Your positive feedback means a lot to us as we strive to provide the best possible service to all our guests. It will be very inspiring for the team to hear your compliments. We certainly look forward to welcoming you again in the near future. Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time, hotel centrally located, rooftop restaurant.
Stayed 3 nights in Feb 2020
Response from Thein Kyaw Soe on 14 Feb 2020
Dear our value guest, Thank you for your feedback and we are glad that you had a great time with us. We look forward to see you again in the near future, Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A New Wave in Mandalay!
After having spent two days at a terrible hotel, it was a joy to book the New Wave Hotel! It is a brand new hotel in Mandalay. The staff welcomed us warmly and our few words of Burmese went a long way. The gracious lobby has fine Burmese decor. My room had a king size bed and spacious bathroom with a rain shower head. A table and chairs, writing area and ample closet made it a great room. Buffet breakfast in morning (included in price) was very good. Omelettes made to order, fresh fruit and juices and a wide range of Burmese foods were available and tasty. A special treat of this hotel is the roof bar and restaurant. The western food was delicious... from pasta to pork chops. Lovely views of The Mandalay Palace grounds and city... I will return to New Wave Hotel on my next trip to wonderful Mandalay!!
Stayed 2 nights in Feb 2020
Response from Thein Kyaw Soe on 14 Feb 2020
Dear James, Thank you for taking the time to share your feedback on your stay at Hotel New Wave. We are glad to hear that you had a great time with us. Your positive feedback means a lot to us as we strive to provide the best possible service to all our guests. It will be very inspiring for the team to hear your compliments. We certainly look forward to welcoming you again in the near future. Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay

8/10 Good

Hanson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and new hotel in Mandalay
Convenient location close to a food court. Friendly staff. Pleasant rooftop bar. Nice new rooms. Good selection of food for breakfast catering to both western and eastern tourists. Equidistant to the main sights of Mandalay and to the bus station that has buses taking you to Bagan. Great value.
Stayed 1 night in Jan 2020
Response from Thein Kyaw Soe on 5 Feb 2020
Dear Hanson, Thank you for taking the time to share your feedback on your stay at Hotel New Wave. We are glad to hear that you had a great time with us. Your positive feedback means a lot to us as we strive to provide the best possible service to all our guests. It will be very inspiring for the team to hear your compliments. We certainly look forward to welcoming you again in the near future. Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
A very clean, spacious room in a convenient location. The staff are very friendly, helpful and attentive, with some having a very good level of English. Highly recommended.
Stayed 1 night in Jan 2020
Response from Htet on 27 Jan 2020
Dear Phillip, Thank you for your kind review. We really appreciate your review and it makes our staff happier. Looking forward to seeing you again.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel and location in Mandalay. Comfortable room, nice bathroom. The staff were courteous and friendly. The breakfast buffet was good. Beautiful rooftop bar with good view of the city. The wifi worked fine. I would definitely stay at this hotel again. Actually, I extended my three day stay for an extra two days as I liked the hotel and all the good eating places nearby!
Stayed 3 nights in Jan 2020
Response from Htet on 27 Jan 2020
Hi John, your review really help our hotel to stand out. Thank you for staying in our hotel for more than you've booked. Looking forward to seeing you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special 3 stars hotel in Mandalay city.
這是一家不錯的三星級旅館，位置在皇城旅遊景點旁，有停車位。服務櫃檯等候時間尚可接受，洗衣費稍貴些，房間整理的很乾淨，早餐餐廳服務親切滿意，只是菜色少了點，樓上有觀景吧檯，每位入住者有一杯免費飲料，可在睡前紓解疲憊的心靈。我已住超過三周，推薦大家來體驗一下。 This is a good three-star hotel with parking, the hotel is located near to the Imperial Castle tourist point. Waiting time at the service counter is still acceptable, the laundry fee is slightly more expensive, the room is really clean, the breakfast restaurant service is very satisfying, but the dishes are less, the upstairs has a sky bar, and each resident has a free drink. Relieve the tired mind before going to bed. I have lived for more than three weeks and I recommend everyone to experience it.
Stayed 18 nights in Oct 2019
Response from Hnin Yi Aung (Front Office Manager) on 20 Nov 2019
Dear Guest , Mingalarbar! Thank you for staying with us for a long time.We glad to serve you in your stay and thanks again for appreciating our staffs' service quality.The rooftop more beautiful than your earlier stay and hope that you will love it more and more.We will share your experience to our colleagues.We will improve our service continuously.

10/10 Excellent

TOSHIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful.
Stayed 3 nights in May 2024

8/10 Good

Juan Antonio Hita

Liked: Staff & service
Stayed 7 nights in Dec 2023

10/10 Excellent

Pagon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Thein Kyaw Soe on 14 Feb 2020
Dear Pagon, Thank you for your feedback. Your review mean a lot to us and we look forward to welcome you in the near future. Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Thein Kyaw Soe on 5 Feb 2020
Dear Our Value Guest, We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We look forward to welcoming you for a pleasant stay in the near future. Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable
Très bon rapport qualité prix pour cet hôtel. Chambres confortables et spacieuses bonne literie. Terrasse sur le toit sympa. Bon petit déjeuner. Personnel super gentil, comme partout en Birmanie. La seule chose que je déconseille ce sont les chambres en dernier étage, si la situation est plus agréable, le bruit des machines à laver qui tournent jour et nuit, l’est beaucoup moins. J’ai posé la question, elles sont situées au niveau de la terrasse. On nous a tout de suite proposé une autre chambre.
Stayed 2 nights in Jan 2020
Response from htetlwin on 16 Jan 2020
Dear Nils, thank you very much for your kind review. Your review about the noise is noted and we will inform the management team to make it better in the future. Looking forward to seeing you again.

10/10 Excellent

Hadrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Very modern and new hotel offering everything you may ask for: comfort, excellent breakfast (although I had to teach how to properly cook fried eggs 😂) and very nice staff. Minor issues like hot water in the first night or trouble with the keycard were easily forgotten when you consider how cheap this hotel is for a high level of service.
Stayed 3 nights in Jan 2020
Response from eiphyo on 16 Jan 2020
Hi Hadrien, we really appreciate your feedback and thank you very much for giving us rating 10 out of 10. Looking forward to seeing you again!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Le stanze sarebbero ampie e molto comode, ma il personale è veramente carente. Il primo giorno abbiamo avuto problemi con il check in, quasi mezz'ora, non c'era nessuno (prenotazione fatta e pagata in anticipo) . Il secondo giorno non hanno pulito la stanza e ci hanno fatto rifare il check-in. Un disastro. Colazione poco soddisfacente.
Stayed 2 nights in Dec 2019
Response from Htet on 8 Jan 2020
Dear Sir/Madam, We really apologize that you had a very bad experience in our hotel. Since our hotel is new, we are improving more and more to serve our customers better. We serious take your feedback and improve our service more to serve our customers better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel mit cooler Rooftopbar!
Sehr freundliches und extrem aufmerksames Personal. Das Frühstücksbuffet (wenn genügend Gäste, sonst a la card) war immer sehr lecker. Zimmer waren sauber und schön. Das Beste war die Rooftopbar, mit super Aussicht auf den Mandalay Palace!
Stayed 3 nights in Nov 2019
Response from Hnin Yi Aung (Front Office Manager) on 20 Nov 2019
Dear Guest , Thank you for staying at our hotel and giving valuable feedback to us.We are very happy to hear that you enjoyed our services, foods, room and breathtaking view from rooftop bar.We are very much appreciate your positive feedback.We are delighted that you have given us the chance to show our hospitality and the high quality of service.Thank once again for being our guest.We hope to welcome you back to again soon.Thanks regards.