"Our first trip to Jamaica (April 13–19) at Ocean Coral Spring was largely a great experience with one major issue.
The resort is beautiful, with a grand entrance and relaxing atmosphere. Staff are friendly, though more reserved and on “island time.” We stayed in a spacious, clean suite with a comfortable bed, double-head shower, balcony swing, hot tub, and a lovely partial ocean view—perfect for peaceful mornings and evenings.
Food and service were strong overall. We enjoyed Martha’s Market and the Privileged Lounge, and the butler service was excellent—attentive and accommodating.
Unfortunately, our final night put a damper on the trip. During a paid dinner, a live maggot was found on the shrimp, which immediately killed our appetite for the rest of the stay. Staff handled it professionally—the chef apologized, alternatives were offered, and the charge was removed—but the incident raised concerns about food safety and overshadowed an otherwise enjoyable vacation.
Overall, it’s a beautiful resort with great amenities and service, but improved food handling practices are needed to ensure a consistently positive guest experience."