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"Great stay"

"Great hotel and location. The only negative is the limited selection of beers in their bar. A few bottled beers - be nice to have draught beers or some good local beers."

"gteat location and big room. Bar in lobby was nice"

"Clean room but bathroom needs some refurbishment, especially around the toilet. Bed was really comfortable, which was surprising as it looked exactly the same type of bed I slept in at The Copthorne Hotel in Newcastle a few weeks ago which was so uncomfortable I ached all over when I got up. I would have mentioned it to the Receptionist on checking out but I wasn't asked. Staff were amazing, helpful and friendly. We were not happy with first room allocated on the 2nd floor, view made it feel like a prison but was re-allocated a room on the 4th with a lovely view of the canal. Breakfast was OK but not very hot - I hate cold mushrooms! Bar pleasant but not very big. We had a drink on the afternoon but it was too busy for us to enjoy a drink after 10.30pm so we didn't bother."

"Very clean, super helpful staff, perfect location."

"Beds have a hard end on so no good if you are tall."

"Location"

"Gorgeous hotel. Spa was lovely. And great breakfast"

"Plugs in the rooms don’t work. "