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AC residence isn't what you expect from your normal hotel stay. There is no hotel lobby, there is no reception as it's located on the third floor of shophouses. However don't let it fool you! We arrived after midnight due to flight delays, yet when we messaged the property, we were immediately welcomed at the door. Once inside, we were shown to our room which was pleasantly quite spacious! It was simple but yet so cosy. The room was also really clean and tidy. Getting around was quite easy as...

This was our 2nd stay and it didn’t disappoint. Both times we have stayed 1 night as a stop over between flights. The service is excellent, friendly, helpful and welcoming. You get the feeling nothing would be too much trouble. We were also given a surprise upgrade this trip, which was very welcome for our family of 3. The room so cosy and lux. The bed is super soft and comfortable which is just what you need after a long day of travelling, and the bathroom is generous and modern with a large...

Great location - close to all amenities and the waterfront Great roof top pool although very overpriced food in the restaurants. Great staff Would definitely recommend

The communication was prompt, accurate, and polite full. Staff assisted by carrying out luggage upstairs, and is happy and polite. The massage chair was an amazing addition to our stay. In the heart of all shops. Will definitely book with them again.

I liked the proximity to the markets and waterfront nightlife precinct. Great view over the harbour. Good breakfast options

Great locations and tidy facilities

Close to shopping,Gaya street market,local restaurents-a must to try ,Syria Sabah for technology,go to wisma medeka- top floor to ivy- best pressure point reflexology/massage place,bring home lots of coffee,and go to the dry market at the end- from a Indian shop-spices- get them to measure out spices and seal them .overrall I love the Hyatt and Kota Kinabalu

A good basic hotel relatively near to the airport to rest our heads after a long flight. Fighting the battle of mould in the bathroom.

Great family friendly hotel

Staff members are so friendly and helpful! Beautiful rooms

Staying at the Magella Sutera Resort (14 nights) was the highlight of our trip. We stayed in a Deluxe Sea Facing Room which we highly recommend. The room is spacious, neat and clean and it has a beautiful, uniquely designed bathroom which we loved. Sunsets from out balcony were a sight to see. The Magellan has a shuttle service for a small fee which leaves at 10am, 2pm, 4pm and 8pm from the hotel to the KK Town. It stops at the Imago Mall (an upper class shopping Centre), the KK Waterfront (a...