This is the second time that I have stayed at this property. The location is absolutely perfect given its proximity to both the ski back trail as well as the village. The check-in process was streamlined, although it forced you to download an additional application. The beds are comfortable and the linens are soft. There is significant wear to the property with holes in the walls and multiple lights switches that do not work as well as lights that have no appropriate lights. The communication with the property managers is absolutely nonexistent, and they did not respond to a single inquiry about specifics of the home after chick-in. Additionally, they stated simply that they will not respond to early/late check in or out inquiries. Mind you we did not request to check in early or check out late, however, it seems as though this blanket statement reflects their overall disinterested in communicating at all with their guests. Unfortunately, at this stage, I will be seeking other properties to rent within this complex as there are many, and with others I have stayed. I have had significantly better communication.