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"Staff were rude at times. I had to upgrade to fit our family in the room and the whole stay, they kept telling me the room was for 3 x people only, even to the point of housekeeping coming back to remove the extra bed they had just put up! Our room number was neither on any breakfast sheets so were always questioned if we had paid for it or not. No information on how to try the kids club. Spa staff were rude, wouldn’t even let the kids wear goggles to swim in the pool. Not a 5* experience. The hotel itself is nice and very well done."

"Beautifully styled hotel, super clean, rooms were lovely, pool area lovely. Very modern, staff all very welcoming, The pool bar does the best Aperol Spritz and the food is awesome."

"Excellent séjour d’une semaine au sein de cet hotel. Le lieu et la vue de la chambre étaient magiques. Le personnel est très agréable et serviable. Le buffet est très varié on y trouve de tout, avec des soirées à thème. Le seul point négatif serait sur le côté vieillissant de la salle de sport, des chambres et elles ne sont pas très bien insonorisées, le fait de ne pas pouvoir manger avec vue sur la mer. La piscine n’est pas chauffée donc difficile d’y entrer pour les plus frileux. Mais globalement cela reste un très bel hotel. "

"Nice location near the big public beach."

"Clean room, reception was very friendly, good amenities and location. "

"Pool areas very nice, great views from the Sky bar. Junior suite is large with a balcony. Location is spot on. Overall a pleasant experience."

"The hotel is beautiful, and the food selections at breakfast and dinner were great. There was a lot of confusion through when I asked for a late checkout. It took 3 attempts at reception to get this sorted. "

"Gran Hotel Soller styles itself as _the_ luxury property in the town, and by and large delivers. Excellent location near the main plaza but surprisingly quiet. Airy, high-ceilinged room. Some rooms have balconies, others French doors to open. Lovely views of surrounding mountains, and there is a torrent (a kind of canal) at the back of the property that is lovely to listen to. Excellent breakfast buffet and helpful staff. One of the few places in Soller with parking on site, though there is not a lot of it. My partner tried the spa service and enjoyed it. Note we visited in March, which is offseason, so things might be different in high season. But we would stay again"

"Really enjoyed staying here, the hotel is a perfect size for a relaxing short visit and very well located near to beaches and bars/restaurants. The staff who work here are all very polite and engaging and the selection of food for breakfast and dinner is varied and fresh. Excellent value for money and only a €16 cab 5 mins from the airport, don’t get an uber they want 3x the cost. The only downside was noise from dogs barking in adjacent properties when you have the balcony door open but this is not within the hotels control. Would definitely return and recommend to anyone for a cheap and cheerful relaxing break. Didn’t visit the spa or indoor full lane pool but this is also a bonus and excellent to have these facilities included in the price. "