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"My stay at Swissôtel Makkah was excellent overall. The check-in experience was smooth and impressive, and I am truly grateful to the hotel management for upgrading me to a beautiful room with a Haram view, this made my stay extremely memorable. The breakfast was outstanding, with a huge dining space, a dedicated kids’ area, and an exceptional variety of high-quality food. There were plenty of options including beverages, fruits, salads, desserts, bakery items, and more. The atmosphere, service, and organization were all excellent. I did order in-room dining on two nights, and although the food quality was good, both orders arrived with mistakes. The first night, the pasta was delivered with black pepper despite my clear request that it was for my kids and shouldn't be spicy. The second night, I received chicken biryani instead of mutton biryani. The staff tried their best to compensate, sending coffee with a fruit platter the first night and lovely desserts the second night, which I appreciated, but unfortunately it did consume a lot of my time. Overall, the clean room, incredible view, excellent breakfast, and very polite staff made the stay highly enjoyable. I look forward to staying again, in shā’Allāh."

"Everything is fabulous about the hotel, the staff and surroundings. I will stay there anytime i am in Saudi for umurah or Hajj. I do rate it 100/10 as my husband said😄"

"فندق رائع حديث جداً على بعد خطوات من الحرم إطلالة جميلة على الحرم خدمات متكاملة العيب الوحيد بطء إجراءات الدخول فقط "

" كان جيد جدا ومريح ولكن اريد التنبيه من اجل النظافه اكثرر وخاصتاً في الغرف "

"Perfect"

"Very good "

"It was really great experience loved it "

"Staff were cordial and a clean room in addition to its proximity to the haram five mnts walk"

"Excellent location , big & clean room, ,helpful, friendly staff. "