Lobby sitting area
Check availability

Reviews of Poppys Hotel

3.5 out of 5
Poppys Hotel
122, Mattuthavani Ring Road, Near Meenakshi Mission Hospital, Madurai, Tamil Nadu

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neeraj

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Poppys Hotel on 30 Jan 2024
Dear Mr Neeraj.. Thank you for rating us 10/10 on this forum. We are glad that you had a wonderful experience with us. Looking forward to your next visit to our Hotel Poppys.ThanksPoppys Team

10/10 Excellent

MUNIARAJ

Liked: Cleanliness, staff & service, room comfort
Amazing stay
Stayed 4 nights in Jul 2022
Response from RDM on 27 Mar 2023
"Vanakkam from Poppys Hotel! It was a pleasure having you stay at “POPPYS, MADURAI” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “POPPYS, MADURAI” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at Poppys Madurai.

8/10 Good

Shivani

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property is well built, is in a good location, staff is really helpful and the food is great. Just that, cleanliness can be improved a bit.
Stayed 1 night in Jul 2022
Response from Bhavya Sivanesan on 16 July 2022
"Vanakkam from Poppys Hotel! It was a pleasure having you stay at “POPPYS, MADURAI” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “POPPYS, MADURAI” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at Poppys Madurai.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros:Beautiful hotel, comfortable rooms, Friendly staff, good breakfast and service, clean and good environment with easy access to places. Cons: Gave one king suite room where TV did not work and was noisy because of some reception party was going on. Then, changed to second floor to another suite where WIFI did not work at all. complained to staff twice and there was no action taken. However, we did not bother as it was one day stay. Also, they provided stay for our driver but he said, washrooms were so dirty that he got ready in a paid washroom.
Stayed 1 night in Mar 2021
Response from Prabhu Manickaraj on 31 Mar 2021
Vanakkam from Poppys Hotel. Thank you for taking time to share your feedback about us. We have made a note of your comment about our areas of improvement and all the points mentioned are briefed to our respective teams.Do give us an opportunity to serve you and we will assure you that your future stays will be more comfortable and impressive. Waiting to serve you again soon.

10/10 Excellent

Ramachandran

Stayed 1 night in Feb 2020

10/10 Excellent

M F, Durban. south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Pleasant comfortable hotel away from the noisy city centre. Very helpful staff who go the extra mile to ensure all your needs are met. Recommemd this hotel when visiting Madurai
Stayed 7 nights in Jun 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Nice hotel. far to walk from there to anywhere
Stayed 1 night in Nov 2018
Response from RDM on 27 Mar 2023
"Vanakkam from Poppys Hotel! It was a pleasure having you stay at “POPPYS, MADURAI” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “POPPYS, MADURAI” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at Poppys Madurai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service. Highly recommended for anyone visiting Madurai.
Stayed 2 nights in Jul 2018
Response from Aravindan on 3 Aug 2018
Thank you for taking time to share your feedback about us in Expedia We are happy to know that you liked our stay with us. Our team is motivated to read your comments and are energized. Waiting to serve you again soon.

8/10 Good

VIJAY ANAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Poppys Madurai
I stayed for a night and the stay was comfortable.. breakfast was decent, can be improved..

4/10 Poor

Deva, Sydney, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth for the moeny
We booked this hotel for a night stay based on Expedia's rating. The hotel is very old to be rated high. Very bad condition, unpleasant sleep due to bad mattress and pillows, bathroom was terrible. Worst thing to mention was the morning breakfast. No waiter was attending us, and we waited for a plain dosa for about 15-20 minutes. Later left the hotel without having the dosa. Front counter staff have no idea and wondering why we were disappointed. A day stay cost us INR6,000 and it was not at all worth for a hotel on the outskirt of Madurai. We paid only INR5,000 to 4.5* hotel in Chennai and the stay was so luxurious. We will never ever recommend anyone to choose this hotel for a stay in Madurai.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service
Not bad for the price
Needs little up date but other than not bad staff was nice breakfast not bad st all I think water is main issue in India.
Stayed 1 night in Feb 2018

8/10 Good

Delina, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff, great dining, decent rooms and bathroom.
Stayed 3 nights in Jan 2018

6/10 Okay

k

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
a lot could be improved
Didnt have high hopes as it is a provincial town but still was disappointed
Stayed 3 nights in Jan 2018

10/10 Excellent

manoj, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Overall good.poor house keeping.beddiing terrible.room service good.spacious rooms.
Stayed 1 night in Nov 2017

8/10 Good

Hariharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poppy's hotel - good value
Hotel is situated along the outer ring Road of the city, which makes it a convenient access from the airport . Travel to the city centre is easy although you need some time to get through the congestion. Hotel has one restaurant where the food is reasonably priced and god variety. Would recommend this hotel if you want to avoid the town center and yet have easy access. Staff re friendly and helpful. Rooms are in reasonably good condition.
Stayed 1 night in Sep 2017

2/10 Terrible

Ramesh, Charlotte, NC

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has a nice lobby and looks good from outside
Terrible experience. I booked this hotel based on the ratings and was the biggest mistake. When we arrived, they did not have our reservation. When I showed them the confirmation received from expedia, many phone calls were made and rooms were given to us approx 30 mts after we arrived.When we went to the room, the room was stinking of something smoky, it was really a weird smell. The towels in the bathroom were stinking. We asked for new rooms and they did not have any. We ordered new towels and condition was the same - they were stinking. It was midnight by now, so we decided to stay put rather than go looking for a new hotel. Also, stay away from their restaurant. We had dinner there and I was in the hospital for 2 days due to food poisoning.
Stayed 1 night in Jun 2017
Response from JP on 15 July 2017
This experience was unfortunate. We have briefed our team to be proactive and ensure quality in room standard and service as per Poppys's standard. I have personally noted down all your concern and assure you we are geared up to meet your expectation. We look forward to your stay with us the next time you're in Madurai. Thank you once again; we immensely value your feedback, as it helps us to raise our service standards. Regards, JP Consultant

8/10 Good

Sudhir

Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel, location could have been better.
Not close to anything - getting a transport to any place also a bit difficult as you need to walk upto the main road. Otherwise the hotel is fantastic.. breakfast was good; however the service was poor - staff cannot converse properly (not trained adequately) and also understaffed.

10/10 Excellent

Kribesheni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was spacious. Excellent room service. Within minutes they responded to our requests

8/10 Good

RAMKUMAR, Trivandrum

Liked: Staff & service
Madurai Trip
Good hotel need to improve cleanliness.

10/10 Excellent

Vee, Raleigh, North Carolina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, tasty breakfast buffet. Great location, close to Meenakshi Mission Hospital. Free WiFi. Clean rooms.

8/10 Good

DHARAM KUMAR, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !!! Stay
The Management people in the hotel was caring and responsive.They have made our stay pleasant and we felt very much comfortable during our stay.

10/10 Excellent

Abhi, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Brilliaant
Very nice experience had booked 2 rooms for 5 members and the stay was pleasant, I wish I could stay longer.

10/10 Excellent

M J Shankar, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Poppy's Hotel
The hotel staff are very courteous. Good quality of food with excellent rooms.

4/10 Poor

JENNIFER

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff at the reception is very slow. The room are spacious, but very old. The staff of the restaurant is absolutely horrible. You can wait 20 minutes before order, then 20 minutes for the service, and the staff is not serious. The hotel is not located in city center, it's very far from Madurai- The pool is nice, but the smell is just horrible. So don't go in this hotel
Response from Poppys Hotel on 16 Mar 2024
Dear Jennifer,We appreciate you sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will work on improving the areas mentioned. Thank you for bringing this to our attention.Thanks & RegardsPoppys Team

10/10 Excellent

CHEN-LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great hotel,very good
Stayed 1 night in Apr 2019

10/10 Excellent

Søren Bo

Liked: Cleanliness, staff & service, room comfort
Rigtig dejligt hotel med højt serviceniveau
Stayed 3 nights in Mar 2018

6/10 Okay

arine, nederland

Liked: Cleanliness, room comfort
Disliked: Staff & service
Verkeerde liging
Het hotel ligt helemaal buiten de stad. Op de Expedia kaart staat dat het in het centrum ligt. Ik heb dus verkeerde informaitie gekregen en wacht op bericht van Expedia met een vergoeding hiervoor. Het personeel is slecht opleid en niet geïnteresseerd in de gasten.
Stayed 1 night in Oct 2017