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"The shower head did not work properly, the door to the bathroom was a barn door that is hard to open/close, there was a folded chair in the shower that took up space and should only be put there if it’s needed. Breakfast was good. "

"Jameson at the front desk was awesome! He checked us into the hotel and into Madison, helping to orient us to the University of Wisconsin campus, area shopping, restaurants, and coffee houses, drawing a map and making our potential Badger feel right at home as we explored the city during an intense decision-making time before the May 1 college commitment deadline. All staff were helpful, courteous, and welcoming, and we really appreciated the hotel's proximity to downtown, the campus, everything we wanted to see. The included breakfast and coffee/tea/water in the lobby were great amenities as well, and I know it's a small thing, but we laughed every time we exited the hotel to read the stenciled message on the door: "See you later!""

"Breakfast stops too early & no restaurants nearby. Very Very noisey overlooking the highway. Overall crummy hotel tbh"

"I have stayed in hotels that I have given five stars before, but the Best Western Premier Park Hotel in Madison, WI helped redefined in my mind what a five star hotel really is. The room was in excellent condition. The bathroom was clean, well maintained (shower door did no leak), and the shampoo and soap products were very nice. The staff was very nice. I did not feel like I was bothering them. "

"All great"

"The service at the Governor’s Club was outstanding "

"After the first day we did not receive enough clean towels and the room was not cleaned. I asked about that and they said they clean the room every other day. Then the next day did not receive enough clean towels and the room was not cleaned. Then the other guy said that they only clean the room at check out. Then the room next to us played a continual beat of music throughout the night. Could not sleep. Front desk did nothing, so I called the room and politely asked them to lower it and they did. The premises is bare minimum at every level. One of the worst experiences I have ever had in 30 years."

"Excellent"

"Hotel is very worn and dirty. The room and beds were clean, but the rest of the hotel was filthy. Carpets needed to be vacuumed, walls, doors, cabinets in the breakfast area need a cleaning. It was quiet for the night."