Macarena Norte Hotels, Seville

"The hotel is well located and very clean BUT there are ongoing renovations which the hotel do not make you aware of. Between 11am -7pm you cannot rest as the noise is awful. Management deny the work is ongoing and claim it is emergency repairs. This is not true. "

"Very clean, spacious and modern. Absolutely beautiful roof top with pool, bar and excellent service. The breakfast buffet is one of the best I’ve ever had. A couple blocks from the train station made it very convenient."

"TV broke down. Internet mostly unavailable over the course of our entire stay. Breakfast offered a poor price-to-quality ratio."

"Great hotel near the historic center. There is public transportation available and a parking available for guests at the property. The Staff was very helpful with directions and questions! I would stay again here!"

"Wonderfully and very interesting hotel to stay! Friendly accommodating and a pl easier staying here. Location was lovely and convenient. I would stay again"

"If I could give this hotel 10 stars, I would! We had an amazing experience, the venue is much better than the pictures, staff super friendly and helpful and everything is beautifully decorated. We had food and drinks in the restaurant , high quality ingredients and very tasty. Perfect location too with bus stop literally in front of the hotel. We came here for my birthday and the hotel manager arranged for a complimentary bottle of cava and a cake to be left room, was such a lovely suprise. Shame so few hotels bother with these small gestures anymore, they really go a long way and make you feel special. If you're looking for a luxurious, comfortable stay in Seville this is the place for you. "

"**DO NOT STAY HERE IF YOU ARE BLACK** I was really excited about my first trip to Spain. I was there for a conference, but my experience at this hotel was derailed the moment I interacted with the front desk staff on Wednesday at about 10:30 AM (3/5). I had made a mistake with my reservation. I thought I had booked a room with three beds because there was an extra person traveling with me. When I realized the confusion, I tried to correct it and agreed to pay any additional fee if needed. However, I was confused because it seemed like they wanted to charge me per day for a bed that I believed I had already paid for. There was clearly a language barrier. I do not speak Spanish well, and the employee assisting me did not speak English very well. Instead of trying to resolve the misunderstanding, she became visibly upset and rude. She rolled her eyes, refused to get a manager when I asked, and even laughed in my face while standing with three other employees. No one corrected her behavior. We had just arrived after a 10-hour flight and asked about early check-in. She said no, yet I watched several other people with suitcases get checked in and go to their rooms while we had to wait until 2 PM. I was also not allowed to complete my transaction and receive my room key later. Another gentleman later helped me finish the process once I was finally able to get to my room. During payment, I asked if I should pay in euros or American dollars. The agent assisting me was unsure "

"Hotel is comfortable, clean and central. Staff are very accommodating and extremely helpful."

"Cold"