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"Location is good as near to HSR station and normal train station"

"Nice hotel with a break room and lockers to keep luggage before flights"

"Clean and comfortable. Close to the airport, MRT and shopping mall."

"Very nice hotel."

"I commend this place for having such neat and wonderfully helpful staff!"

"CP值高"

"很清幽的環境，在湖的旁邊，不像市區擁擠，要往台積電或是峨嵋風景區都滿快的，浴缸很大可以泡澡，房間也很寬敞，吃早餐時老闆正好在餐廳，還推薦我好多新竹的景點跟美食，尤其推薦我一間老店魚丸湯，他的燕餃是我吃過最好吃的燕餃，現場吃完還外帶兩包冷凍的回去"

"Tried to cancel thru the Expedia virtual service, several times, to no avail. Never stayed, rebooked to another location. When I booked, the location given in Maioli was behind a gas station in centre of town. 24 hours prior to arrival, I verified the address on Google map and it was outside the city, in the hills. Since I am cycling, I wasn't going to launch myself into the Taiwanese hills, after a day of cycling."

"Overall excellent, good location"

"Nice & comfortable"

"The area has very few breakfast options and parking can be an issue. However the room was comfortable, clean and had a decent bed and good bathroom facilities. The only two negative issues are that there is no bedside lamp (for getting up at night) and the TV remove control did not work. I would visit Neostay again because it has great value for money and is clean and comfortable. "

"服務專業，客房乾凈舒適，性價比高。 飯店旁風景秀麗，值得一住。"

"整潔、幾乎聞不到煙味"

"Kudos to the proprietor, Mr. Fernando was very kind and accommodating to every query. Breakfast set of fruits, sandwich/bread, etc. was so delicious.The place is safe, have a privacy and peaceful, away from noise since it is located in a relatively remote. The room is tidy and bed was comfortable to sleep on as well. Perfect place to enjoy the scenic mountain view while driving along the road &/ during the trip."

"服務態度好"

"房型不一樣 熱水壺裡面還有水 很髒⋯"

"最高です。"

"The property is very outdated for the price. The staff are nice and warm hearted which is good. The location is meant for family vacation primary focuses on kids. Dinner was good but because there are so many kids its kinda annoying. The breakfast was horrible. I should've research a bit more before choosing this place. "

"Host was great, hot breakfast served on time. "

"Pricing is so good, can’t ask for more"