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The Carlton Hsinchu

4.0 star property
Travelers return to this central hotel after exploring Hsinchu City Centre attractions, enjoying quality meals at two distinct on-site restaurants

Choose dates to view prices

The Carlton Hsinchu, located in Hsinchu City Centre, is a convenient base for urban exploration. Guests can dine at two restaurants serving all meals, stay connected with WiFi, and enjoy the arcade/game room after exploring nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is AU$97
includes taxes & fees
27 May - 28 May
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About this property

The Carlton Hsinchu

  • Upscale hotel near National Tsing Hua University
  • An arcade/games room, dry cleaning/laundry services and a 24-hour business centre are just a few of the amenities provided at The Carlton Hsinchu. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Self-service breakfast (surcharge), luggage storage and multilingual staff
    • A TV in reception, wedding services and tour/ticket information
  • Room features
  • All 117 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with separate baths/showers and bidets
    • 32-inch LCD TVs with premium channels and DVD players
    • Fridges, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 800.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for self-service breakfast: from approximately TWD 429 for adults and from TWD 220 for children
  • Rollaway bed fee: TWD 800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts

Frequently asked questions

Is The Carlton Hsinchu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Carlton Hsinchu?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Carlton Hsinchu on 27 May 2026 start from AU$97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Carlton Hsinchu?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at The Carlton Hsinchu?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at The Carlton Hsinchu?

Checkout is at 11:00 AM.

Where is The Carlton Hsinchu located?

Located in Hsinchu City Centre, this hotel is within a 5-minute walk of Hsinchu Zheng Family Shrine, Second Run Movie Theater and Hsinchu City God Temple Night Market. Chenghuang Temple Night Market and Hsinchu City God Temple are also within 10 minutes. Hsinchu Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 346 out of 919 reviews
Rating 8 - Good. 412 out of 919 reviews
Rating 6 - Okay. 105 out of 919 reviews
Rating 4 - Poor. 45 out of 919 reviews
Rating 2 - Terrible. 11 out of 919 reviews

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location is very convenient.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Gihan

Friendly staff, hotel was little outdated location was 👍
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

fook keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...big room. Enjoy the hospitality
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonably priced hotel in the center of Hsingchu City. Accessible by feet from the local station. The staff is friendly, the room are large and comfortable. Dining options nearby. On the evening I visited, there was a typhoon and it was rainy and windy, still I enjoyed my stay.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveller

Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights. Over all was good. Breakfast was great. Fresh ingredients. No on-site parking is the drawback. The shower was hard to get it to the right temperature. The hotel is located at busy city area with traffics. Over all the stay was good.
Stayed 3 nights in May 2026
Verified

6/10 Okay

anthony

Strategic location and variety selection for breakfast unfortunately the ladies in reception are not quite friendly and hotel needed an improvemen
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
good location to where I need to go
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workers are friendly.
Stayed 4 nights in May 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Sui Ming

The hotel is a really outdated. The breakfast has many choices but half of the dishes were not heated well. The room was really stuffy even when I turned the air conditioner to 16C. A bit disappointed in the condition of the hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it is old but it is clean.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Ching

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Property conditions & facilities

Room was better in the past

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Stayed 4 nights in Mar 2023
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Disappointed

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Megumi

Liked: Staff & service
リンスが無く、シャンプーのみで、髪がキシキシになった。エコの観点からペットボトルの水は無く、給水機での提供。（ペットボトルは欲しい）朝食とスタッフの対応は非常に良かった。
Stayed 3 nights in Apr 2026
Verified

8/10 Good

KAZUNORI

Liked: Staff & service
部屋着があればリピートしたい
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Sophia

Liked: Staff & service, amenities
浴室地上有隱形眼鏡膠片 房間壁紙角落翹起 晚間熱水供應不足
Stayed 1 night in Feb 2026
Verified

8/10 Good

WON CHUL

Liked: Cleanliness, amenities
호텔은 좀 오래되어 보였으나, 직원분들이 친절하고 전체적으로 괜찮았습니다.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

GANGJIN

Liked: Cleanliness, staff & service, amenities
조금은 오래된 느낌이지만 직원들이 너무 친절해요 가성비 호텔입니다
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
早餐很棒!樣式多!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

chihli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐中、西、日多樣性，內容很棒
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Seung Hun

Liked: Cleanliness, staff & service, amenities
항상 애용하는 호텔입니다. 넓고 좋아요
Stayed 2 nights in Nov 2025