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Reviews of Hotel du Theatre

2 out of 5
Hotel du Theatre
10 Rue De Savoie, Lyon

Reviews

8.4

Very good

Rating 10 - Excellent. 141 out of 394 reviews" "
Rating 8 - Good. 201 out of 394 reviews" "
Rating 6 - Okay. 33 out of 394 reviews" "
Rating 4 - Poor. 13 out of 394 reviews" "
Rating 2 - Terrible. 6 out of 394 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Tien Li

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Warning. No elevator or air conditioning
Response from Yolaine on 7 Apr 2024
Hello,Thank you for your feedback.We've noted your rating of 2/5, received just 2 hours after your arrival. From your comments, it seems the elevator and the absence of air conditioning are the primary concerns. While we understand your dissatisfaction with the elevator, please note that this is clearly outlined in the hotel description.Regarding the air conditioning, we'd like to provide some context. Given the current weather conditions, which are around 21C, and the natural cooling effect of our older building, air conditioning is typically not necessary. However, if you find yourself feeling too cold, please don't hesitate to use the heater, which functions efficiently to regulate room temperature.Best regards,The Reception Team

6/10 Okay

Calvin

Travelled with partner
Disliked: Cleanliness
The price was good, but the property itself can be upkept a bit better. The room we received was a bit dated and very dusty which made us a bit uncomfortable.
Stayed 1 night in Apr 2024
Response from La réception on 7 Apr 2024
Hello,Thank you for your stay, we are constantly working on improving our service and your comment will be taken into account

8/10 Good

MinJung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint hotel located on the 3rd, 4th & 5th floors of the building
Stayed 2 nights in Feb 2024
Response from La réception on 7 Apr 2024
Hello Thank you for your stay and your kind note

10/10 Excellent

Theresa

Travelled with partner
There is no elevator and many steps! The room was comfortable but the toilet was extremely loud to flush. The woman at the front desk, Luce, was an abaolute gem! She was extremely friendly and helpful. She spoke English very well and was always ready with a suggestion and help. The neighborhood of the hotel was fantastic. We had to force ourselves to explore other areas because there Wasserstein much to do in ours. Loved it and would go back.
Stayed 4 nights in Jan 2024
Response from Luz on 29 Jan 2024
Dear Theresa and Mark,Thanks for your positive review! It was a pleasure having you at the hotel.I am glad you enjoyed your time in Lyon! I hope we have the chance to see you again.Kind regards,

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located, close to the bridges which take you to Old Lyon but only five minutes walk away from the main shopping areas. Rue de Savoie feels like a back street but the hotel itself is clean, has a nice feel and is excellently priced. The staff were great and spoke really good English and the breakfast was nice, simple but affordable and situated next to the reception area. As an affordable option which offers private facilities it couldn't really be beat.
Stayed 3 nights in Dec 2023
Response from Luz on 29 Jan 2024
Thanks a lot for the positive review! We are glad to read you enjoyed your stay.We hope to see you again soon.Kind regards,

10/10 Excellent

Peter

Stayed 1 night in Dec 2023
Response from La réception on 29 Jan 2024
Bonjour, Toute l'équipe de l'hôtel vous remercie pour votre avis positive. Nous espérons vous revoir très bientôt dans notre établissement.

8/10 Good

Xinhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from La réception on 29 Jan 2024
Bonjour,Nous sommes enchantés de savoir que votre séjour dans notre établissement se soit bien déroulé. Au plaisir de vous accueillir de nouveau!

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from La réception on 29 Jan 2024
Bonjour, Nous vous remercions pour cette belle note et nous espérons vous revoir bientôt dans notre établissement.Au plaisir de vous accueillir de nouveau!

8/10 Good

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Yolaine on 26 Oct 2023
Thank you for taking the time to share your feedback and for choosing to stay at our hotel. We're delighted to hear that you had a wonderful stay

8/10 Good

Wade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Lyon
NIce clean hotel. Really great location. Definitely suited our needs for one night. Please know that the rooms are on the 3rd and 4th floor and there is not elevator. Public parking was very close. Breakfast was a little weak but we enjoyed our stay.
Stayed 1 night in Oct 2023
Response from Yolaine on 19 Oct 2023
Thank you sir for your nice words, we are happy you enjoyed your stay at our hotel. Best,

10/10 Excellent

Allen

Stayed 1 night in Oct 2023
Response from Yolaine on 19 Oct 2023
Thank you for your ranking. We are happy you enjoyed your stay at our hotel. Best,

8/10 Good

Tania

Stayed 1 night in Sep 2023
Response from Yolaine on 19 Oct 2023
Thank you for your ranking. We are happy you enjoyed your stay at our hotel. Best,

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Great location
Great location for old town. Bit tired looking but nice
Stayed 1 night in Sep 2023
Response from Yolaine on 19 Oct 2023
Thank you for your ranking. We are happy you enjoyed your stay at our hotel. Best,

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
High above the streets
The main feature of this accommodation is the number of steps ,both to reach the hotel door and then up to the rooms. Next was heat - so high up in a location with hot summers. However there was a normal fan and a rotating cold air unit that worked well. And there was noise from below as people in bars enjoyed the rugby world cup. Despite these failings the room was neat, modern, cleaned each day. The location was good, close to bridges over the river and public transport serving the wider city if you don't want to walk too far. If you're not going to stay in a big named, expensive hotel, small unknown french hotels are pot luck and this was better than average.
Stayed 3 nights in Sep 2023
Response from Yolaine on 19 Oct 2023
Thank you for your kind words. We are happy you enjoyed your stay at our hotel. Best,

8/10 Good

Tao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location! Nice staff! Old building without elevator, so you need to carry you cases up and down by stairs. There is no air conditioning. Overall it is a budget hotel good for certain people.
Stayed 1 night in Jun 2023

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel does not have an elevator and the reception is on the 2nd floor so we had 4 floors to go to our room. So be careful if you have large luggage. They did list it on the site we just must have missed that. The rooms were very big and we had a nice view to the theatre across the street. Some things were a little dated and ragged like the towels but it was fine overall. Very close to the water and lots of dining etc.

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, great coffee, helpful and courteous staff.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great city
Excellent staff. If you're looking for a good value and don't need a lot of extras, it's a great place to stay. I would highly recommend a room upgrade as the basic room is quite small. No frills hotel with excellent staff.
Stayed 4 nights in Apr 2023

8/10 Good

Gina

Stayed 1 night in Nov 2022

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very spacious and well appointed , stylish and modern. Staff exceptional and super helpful , would highly recommend and stay again and again. AAA
Stayed 3 nights in Nov 2022

8/10 Good

Logan

Stayed 1 night in Oct 2022

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Du Awesomesauce!
When in Lyon, This is the place to stay at! You can’t beat the central location too so many places from restaurants, shops, bars, nightlife. You cross the bridge less than a minute away and you’re in old Lyon and close to lots of sights. Stay here and enjoy. I like the 12pm check out and luggage hold also.
Picture from my room looking out
Stayed 3 nights in Sep 2022

8/10 Good

Elwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the price
This is a nice small hotel in a great location for exploring the city. It's close to both rivers, restaurants, and the metro. The staff were very nice, (and helpfully for us spoke good English), and the small rooms cram in a lot of spec for a 2* hotel. Check the website - it clearly states there is no lift, (not a bother at all for us), and no air-con, if this is not for you then don't book! The only disappointment was the breakfast - very basic and not worth the extra, but very happy overall and would certainly stay again.
Stayed 1 night in Sep 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very reasonably priced centrally located hotel
A fantastic central location with a great view over the Theatre plaza - ask for a room with that view! A beautiful old traditional building converted for a comfortable stay - but just be warned that there is no lift because it is an old building. Breakfast was excellent and cheap; service was extremely personal and warm. An excellent stay - thank you very much everyone
Stayed 2 nights in Jul 2022

10/10 Excellent

Jonathan

Stayed 2 nights in May 2022

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

davis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a great little hotel, clean, quiet, and friendly staff. HOWEVER there was no mention of the fact that the reception area is on the 3rd floor and there is NO ELEVATOR. Then, our room was two floors above that. Think about that when you're packing your bags if you're reserving here. I would never stay there again, just because of that.
Stayed 2 nights in Apr 2022
Response from Manager on 27 Apr 2022
This is the information writtened on travelocity.com: Heading property amenities: "no elevators, upper floors accessible only by stairs" Too bad you didn't read it. The management

2/10 Terrible

Ellis

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper good
Was amazing, great location
Stayed 1 night in Sep 2021

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bijou hotel
Good central location, comfortable rooms friend ly staff
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location and we were lucky enough to have room with windows opening and overlooking the theatre square - lively most of the evening but added to the atmosphere for us Good value for where the hotel is sited, but no lift and a bit of a trek up the stairs to reception - staff very pleasant - would definitely stay again - with lighter luggage!!
Stayed 2 nights in Jun 2021

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Diane, Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, very nice room and staff, reasonable price. The 2 stories to the hotel are hard to climb with a heavy suitcase
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic. No lift could be a problem for people who can’t manage stairs/ luggage
Stayed 3 nights in Aug 2019

8/10 Good

MR ALAN

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

DAVID L

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is one of the worst hotels I have ever gone into. Dirty 4 flights of stairs to just get to the reception desk, then 2 more flights to get to the room, no elevator. Hotel. Com should be ashamed to offer this hotel. I refused to stay here.
Stayed 1 night in Sep 2019

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent location, excellent hotel, excellent service. I had a view onto the plaza, which was very nice. No A/C and requires walking up flights of stairs to reach the lobby -- for those who are comfortable with this, it's well worth the stay, and if I return to Lyon I would likely stay there again.
Stayed 1 night in Jul 2019

8/10 Good

Troy

Liked: Cleanliness
Just ok
Clean but no AC
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and personel.
Overall, great stay! Advantages: 1) Russian-speaking lady (don't know the name) at the reception was incredible. She was happy to answer all our questions and made us feel welcome. 2) Location is superb for tourism/business. 3) Good condition of the room and bathroom. 4) Check-out at 12:00. 5) View on the Theatre from the window. Challenges: 1) Few floors to climb to get to the hotel and no elevator. 2) Construction work on the building facade (Feb 2019). 3) Breakfast - very basic.
Stayed 1 night in Feb 2019

8/10 Good

colin

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Jane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel staff were really helpful and friendly. The room was clean and bright. The hotel itself is very central, close to good restaurants, the old town and the Soane. It was an ideal place to stay for our short break in Lyon. I definitely recommend it.
Stayed 3 nights in Sep 2018

8/10 Good

Natalya

Building looks a little shady from the outside but inside it looks very nice and clean . Hotel located close to all major attractions .
Stayed 2 nights in Sep 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel room
This was a very comfortable and clean room with an excellent view to the square. We were aware the hotel was on the second floor. Staff were friendly and helpful.
Stayed 1 night in Sep 2018