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Reviews of Hotel de Normandie

2 out of 5
Hotel de Normandie
3 Rue Du Belier, Lyon, Rhone

Reviews

7.2

Good

Rating 10 - Excellent. 140 out of 779 reviews" "
Rating 8 - Good. 313 out of 779 reviews" "
Rating 6 - Okay. 199 out of 779 reviews" "
Rating 4 - Poor. 79 out of 779 reviews" "
Rating 2 - Terrible. 48 out of 779 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gisela

Stayed 1 night in Oct 2023

10/10 Excellent

Derya

Travelled with group
Liked: Cleanliness, staff & service
It is really close to the train station . But the directions were not easy to find the place of the hotel .
Stayed 1 night in Nov 2023

8/10 Good

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Oliver

Disliked: Cleanliness
Stayed 2 nights in Oct 2023

4/10 Poor

jonathan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 11 nights in Sep 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Great Location and Quiet
The hotel was fairly quiet during the night and I was able to keep the window open for ventilation even though it was adjacent to Lyon Perrache station. Staff were very friendly and welcoming especially the night chap that prepared the breakfast in the morning.
Stayed 1 night in Sep 2023

4/10 Poor

boubekeur

Disliked: Staff & service, amenities, property conditions & facilities
The staff sucks the room i got was inconvenient
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Central, Affordable, Clean
Overall it is fine and clean, so close to train station, and bus station and some minute walk from city center. Staff (during check-in) is not so friendly, but it is OK. You need to drop the key when you are out of hotel -even you keep staying. So, I took my valuables with me. This was quirky and comfortless. Toilet was so small and without any exhaust fan or small window. It was also seperated from main bathroom. Of course, it is not expected as homelike , but it might have better conditions...
Stayed 2 nights in Jun 2022

2/10 Terrible

Clifford

Stayed 1 night in Jan 2022

2/10 Terrible

Kamal

Business traveller
Disliked: Staff & service
The customer service was very bad, especially the lady at the front desk. Never ever put my feet over there
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu réticent suite à certains commentaires . La chambre était propre. Salle de bain un peu vieille et broyeur sanitaire bruyant . Excellent petit déjeuner et personnel très sympathique
Stayed 2 nights in Dec 2021

8/10 Good

Arthur, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Good no frills place close to Perrache train station in the heart of Lyon. Surprisingly very comfortable sleep in a very small room.
Stayed 1 night in Oct 2021

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Alright for an overnight stay.
From the outside it doesn’t look much but it’s very close to Perrache station and the staff were friendly. The bed was comfortable and the room clean but the curtain had come off of its hangers (which we easily rectified) and the shower head drooped annoyingly making it difficult to shower. The lighting also wasn’t great. That said, it suited us as we were only staying overnight, it was a good price and its not a bad location. But 2 small changes would have made our stay very much better.
Stayed 1 night in Aug 2021

8/10 Good

Aurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smallest room
Smallest room from my life,but bed and pillows verry confortabile.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good localisation and value
Great localisation, few steps from Perrache train station Rooms are clean and have all you need for a good night sleep Great value for a hotel in this area
Stayed 1 night in Aug 2020

8/10 Good

Pablo

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good option for a night or two
The outside of the hotel needs some improvement but its location right next to Lyon Perrache station and walking distance to some of Lyon main attractions is the best asset. The room was clean and very spacious for France’s standards, flat-screen TV and separate spaces for WC and sink/shower (basic amenities provided). The bed was big and very comfortable. The room doesn’t have A/C, but a fan, so I can be uncomfortable in summer nights.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most horrible place ever, no wonder they don't put enough pictures so people wont see how dirty it is. Room was hot, old and looks like terrible. No amenities at all and expensive for how dirty it is. You can rent ibis for almost the same price
Stayed 2 nights in Mar 2020

4/10 Poor

Adg2159, Atlanta, GA

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Building is dilapidated and our sink faucet was leaking. Our room smelled really weird. The bed was comfortable enough though.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
The pictures speak for themselves... Worst hotel I've never been to
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
simple and small rooms, but close to train station
this hotel is small and simple. located proably 200 feet from the secondary train station in Lyon, the rooms are small, basically a bed, a toilet, and a sink.. no air conditioning but a fan is in the room. I was there during the womens world cup finals so the price was inflated. I'm not sure i got a good value as i didnt spend much time in the room, but it was a safe place to keep my luggage and get a few hours of sleep before my train trip the next day. Make sure you train stops at secondary Lyon station, as i didnt know this before hand and had to get from the main station to this one with my luggage.
Stayed 1 night in Jul 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Hot in Lyon
Front desk guy when we checked in was helpful, his replacement not so much. It was 90 degrees out and no AC in room. But did have a fan which help.
Stayed 1 night in Jul 2019

10/10 Excellent

Jackzer044

Liked: Cleanliness, staff & service, property conditions & facilities
Good! Rooms are grear and the location is good if you have to retake the train. Le personnel a l'accueil est parfait!
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
On arrival reception area and check in was ok. Was given a key for my room on 3rd floor. There was a lift but was quite shocked when I got out of lift as corridoor was very narrow and dimly lit. When I opened the door to my room it would only open half way. When inside I discovered the reason for this was there was a ridge on the wall where plaster had fallen out - hence the door would get stuck in the ridge. Wardrobe which was just an alcove with shelf and pipes coming away from floor which were covered in dirt and grime. Went down to reception and was given another room key for Room 56. However, was unable to open the door with the key. Went back downstairs again and a man cam up with me to open the door and asked him to stay while I tried to open it again. He said there was a knack to turn the key and had to push the door. I tried this and in the process I hurt my ribs. I had never heard of anything so ludicrous that there was a certain knack in opening a door. When I spoke to a reception about this I was told that there were certain rooms that they had problems with and that they were trying to sort it. Very unsatisfactory. Just thankful I was only staying for 2 nights.
Stayed 2 nights in Jun 2019

8/10 Good

Mitja

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Aaren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very helpful staff, good meal and public transportations are just around the corner.!!! Merci beaucoup
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
it was very close to the bus, rail or tram, just 2 min walk. The centre/ confluence of the city is 15min walk.
Stayed 4 nights in May 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Close to a railway station though not the main one, and to some lively restaurants .it is also close to tram and metro. The staff at the hotel were very helpful.
Stayed 3 nights in Sep 2018

10/10 Excellent

Austin, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hôtel, very close to Parrache, very good value for money, clean and wifi worked well
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2018

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb customer service
Had most unfortunate circumstances at arrival - had a heat stroke and fainted in the lobby, the next morning our car's tyre was flat. The Receptionists were super helpful, I'm grateful for their assistance. Helped me out, called road assistance & interpreted for me. Will stay there again anytime! Place itself is what you'd expect for the price. It's dated, but clean and comfortable, bathrooms are new. Location couldn't be better!
Stayed 1 night in Jun 2018
Response from Marie on 15 Aug 2018
Madam, Thank you for your comment! Hope your trip were better after.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Low cost accomodation - Perfect location
Very basic hotel. Tiny bathroom. The location is perfect. Near a major train station, tram stop and underground stop. You can walk to all main tourist attractions. Plenty of restaurants and bakeries nearby. When you flush the toilet some water splashes in the sink. Interesting. Very strange to have to pay 1eur only in cash for the local tax. I had no cash with me as I normally don't withdraw cash. They were really pushy and did not want to accept card. They suggested me to buy their overpriced drinks. Simplicity would be that they take this tax when you book.
Stayed 1 night in Dec 2017
Thank you to have taken time to answer. Best regards

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but quite hard to find
What I will say about the Hotel De Normandie is : I got three good nights sleep in a comfortable bed - and the breakfast was more than adequate. However .. if you arrive after dark the hotel takes some finding. You need to go up the Lyon Parrache escalator to the station concourse and walk through the station towards the back. Eventually on your left you'll see "Ibis Hotels" in bright red letters then you've found the de Normandie. Except that the de Normandie isn't lit up .. I mean the Hotel de Normandie sign above the Hotel. You can get to the Hotel without going into the station but this isn't recommended because you have to cross busy roads. SO .. a good hotel in an unfortunate location.
Stayed 3 nights in Nov 2017
Thank you for your comment. Best regards.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We drove in at night - past the local street girls who looked like they were selling their bodies - with our child staring in horror. We almost left but it was late and we had nowhere else booked, so we toughed it out. Didn't sleep well in the uncomfortable bed and worried about our safety. Avoid this one!
Stayed 1 night in Jul 2017

8/10 Good

Julie, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from train station
Super comfortable bed and hot water for shower. Limited outlets. Breakfast good!Staff pleasant and helpful. Great location.
Stayed 1 night in Sep 2017

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel close to perrache station
The hotel is very close to perrache station but we got the impression that perrache is a not so nice area at night but fine during the day and near the station. The staff were super friendly and helpful and the room was fine . It was a bit hot to sleep as the window of our room wasn't facing the bed but other than that we enjoyed our stay and I would stay again in a season not too hot . Good value for money.
Stayed 1 night in May 2017

6/10 Okay

jane

Liked: Cleanliness, room comfort
You get what you paid
Convenient, close to train station . Room clean and simple.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget location.
Great location next to train station. Good budget choice. Large comfortable bed. Large flat screen TV with French cable (no English) and several movie channels.

2/10 Terrible

Anon, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude careless staff noisy dirty plumbing appalling
DIY at its worst! Noisy Careless and rude starff, Plumbing dating from the last century.

6/10 Okay

Abi, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
Basic but clean and central
Room was basic but clean and had all the facilities I needed for a short stay. The location was central and easy access to Perrache station The staff were not very interested or helpful

8/10 Good

edz, Singapor

Liked: Cleanliness, staff & service, room comfort
1 night stay
Late check in guaranteed. Friendly staff. Located outside and walking distance from Perache station. Big, clean and spacious room. Only issue was the broken toilet doorknob. Nice breakfast at €8.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Satisfactory, inexpensive rail station hotel.
Satisfactory stay. The staff is helpful, rooms plain and small, but clean and with good beds. Breakfast was good for a 2 star hotel Fine for a layover, or short stay.

6/10 Okay

Verified traveller

4/10 Poor

Steven, Belfast

Disliked: Property conditions & facilities, room comfort
Euro 2016 trip.
Basic hotel with a need for entire overhaul. Great location with excellent transport links. Cleaning staff do an excellent job. Breakfast is poor.

10/10 Excellent

ian, belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 point Thursday.
Was away with friends for euro 2016, so was perfect location for access to shops n bars and restaurants. Train station gare de perrsche literally 5 minute walk away.

6/10 Okay

Chris, Derbyshire

Liked: Cleanliness, staff & service, room comfort
Staff
A bit difficult to find, basic but safe. The staff were the best thing about it, helpful, cheerful. I was there for the rugby so they had a lot to put up with! They were great. One tip, do not go into the bar around the corner near the river, it looks grimy from the outside but it's not really a working bar, more a hang out for some kind of organised outfit (and believe me, I'm not joking)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near bus station
Great stay