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"All the staff members were very courteous and friendly. Only issue I had was with room service breakfast. They didn’t have the bagels or croissants for the breakfast sandwich so had to have it with regular bread. Fresh mango juice was fantastic. Beds and pillows were great. "

"No complaints but the room was as smaller than a cruise ship's room "

"Breakfast menu was great with a wide variety of offerings."

"I didn’t have breakfast there"

"Nice view"

"Our overall stay at this hotel was excellent. The one that stood out most was that all the staff were so friendly and helpful. The location is great, and the rooms are clean and modern. The only downside I’ve noticed is that the beds aren’t as comfy. The bed I had I could feel the spring on my back. I think beds need to be updated. Otherwise, the rooms are great. We didn’t have time to use the amenities such as pool, gym etc. We also didn’t get a chance to have the hotel breakfast, because we have family in town, that we were pretty much just in and out of the hotel for the duration of our stay. That being said, I would definitely book and stay at this hotel again!!"

"Excellent service and great breakfast selection "

"As always a wonderful stay at the Shang Makati. Thank you. 🙏 "

"The room was great. The A/C was strong and sufficient. The pool was very beautiful except for one day, but filters can be finicky. The breakfast was delicious and always on time. Lunch and dinner was limited due to certain foods out of stock, but it was always delicious. Friendly employees and environment. "