Mandarin Oriental Hotel Group in Lugano

"Convenient location. Very close to the train station. Beautiful balcony view. Friendly staff. Overall very nice experience."

"Great service and place to stay with my family in a lovely city "

"Great location and lovely pool. Exceptional food in the restaurant- loved dining on the terrace each evening. Friendly, helpful staff. We will definitely return."

"The staff is excellent and makes sure you have a great experience. Very special thanks to Valentina and Stefania for their warm hospitality!!!"

"Very cute - right on the Lake- gorgeous views- ICE machine in the Lobby. Swimming pool was gorgeous! Very walk able- little train travels around the village- great for orientation. There is a local bus that will take you from the train station- CABS ARE VERY EXPENSIVE- english speaking- Do not expect a normal wine pour-😢😢-2 fingers of wine is 15$- buy a bottle instead. High end shopping in the vicinity. Women alone diners are second class- Do not let them rush you. 😡"

"The location is perfect "

"The only item I think could be improved is waitstaff at the breakfast. Otherwise... a perfect stay! "

"We stayed for 4 nights. Wonderful breakfast, clean property, lake access was lovely. I run every morning and the area is clean and safe. "

"The staff are super. We also really liked the room."