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Reviews of Hotel Lido Seegarten

4 out of 5
Hotel Lido Seegarten
Viale Castagnola 24, Lugano, TI

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 417 reviews" "
Rating 8 - Good. 170 out of 417 reviews" "
Rating 6 - Okay. 37 out of 417 reviews" "
Rating 4 - Poor. 10 out of 417 reviews" "
Rating 2 - Terrible. 5 out of 417 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Ceci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a nice view of Lake Lugano. Great rooms. We were upgraded from a Mountain View room to a beautiful lake view at no cost. Thank you hotel Lido Seegarten. The best breakfast ever, the dining area has a view of the lake. I highly recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Emily

Stayed 1 night in Oct 2023

10/10 Excellent

larry

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Arnon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value for the money, excellent service
A wonderful hotel with amazing swimming pool by the lake, great breakfast and spacious rooms. Everything is clean and comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive facility - oasis in Switzerland and close to everything.
Stayed 4 nights in Aug 2023

10/10 Excellent

Sergey

Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Stayed 1 night in Jul 2023

10/10 Excellent

Philip

Stayed 3 nights in Jul 2023

10/10 Excellent

Edlira

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel by the lake. Breakfast was excellent
Stayed 2 nights in Jul 2023

10/10 Excellent

Edward, Halifax

Stayed 3 nights in Jun 2023

10/10 Excellent

Fiona

Stayed 1 night in Jun 2023

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! Lovely staff. The view and accommodation is spectacular!

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nightmare with parking especially if you have disabilities. Poor assistance. We cut our stay . No one does it for you. Takes a good 15 mins to either walk back after you drop the car off and 15 mins to go pick it up. Front door is on a busy street
Stayed 3 nights in May 2023

10/10 Excellent

Boris

Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Street View Rather Than Mountain View
To better manage guest expectation I think the Mountain View room should be called Street View since the mountain that can be seen represents perhaps 1% of the view. Also during my stay (October 2022) right in front of my room a very large construction project is taking place and they start pilling before 7am. I would not have booked the room if i had known this.
Stayed 5 nights in Oct 2022

10/10 Excellent

Strychnal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym, view and dinner!
Stayed 2 nights in Sep 2022
Response from hls on 17 Sept 2022
Buona seraThank you so much for your positive comments.We stay at your disposal should your plans bring you back to LuganoBest regardsHLS Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great time was had by all! Thanks for having a rug and water bowl for our dog.
Stayed 2 nights in Aug 2022
Response from hls on 13 Sept 2022
BuongiornoThank you for your positive comment.Do not hesitate to contact us, should your plans bring you back to LuganoBest regards fromn HLS Team

10/10 Excellent

Marc

Stayed 1 night in Aug 2022
Response from hls on 5 Sept 2022
Dear SirThank you for your positive comment.We stay at your disposal for your future stay at Hotel Lido Seegarten.Best regards from sunny LuganoHLS Team

2/10 Terrible

mark, chandler

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Do not waist your money. The pictures are very deceiving! The rooms are very small and we viewed a construction lot across the busy street. We asked if we could have a different room with a better view and the answer was If you want to pay more. $250 a night more to view the lake. We already spent over $350 a night. Beds very uncomfortable with a huge crack in the middle. There are NO outlets in the bedroom for cell phones, computers etc. Only 1 outlet in the bathroom with no ledge to put anything on it. The shower is extremely small you cannot bend over or lift your arms & I'm a small person. Tv remote did not work from your bed you had to get up every time you wanted to change the channel. Water was $7.00 Walls in room are stark white with no artwork of any kind. The accommodations were subpar especially for over $350 a night. Very unhappy with our stay.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel. Beautiful pool and view.
Stayed 3 nights in Jun 2022
Response from hls on 25 June 2022
Good day Thank you for your positive comment. We stay at your complete disposal, should your plans bring you back at Hotel Lido Seegarten. Your HLS Team

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location with superb views. Pool and bar area brilliant. The hotel rooms have been recently renovated and so they are clean and spacious. However the breakfast area was small and the outside tables and area could have been cleaner. The service was either very good or very bad depending on who you were talking to. It felt like some of the staff were there for themselves but others were really good. All in all a great place to stay but very expensive (I guess all Switzerland is expensive) so not good value for money.
Stayed 2 nights in May 2022
Response from hls on 25 June 2022
Good day Thank you for your positive comment. We stay at your complete disposal, should your plans bring you back at Hotel Lido Seegarten. Your HLS Team

8/10 Good

Raoudha

Stayed 1 night in May 2022

10/10 Excellent

Dina

Stayed 2 nights in May 2022
Response from hls on 25 June 2022
Good day Thank you for your positive comment. We stay at your complete disposal, should your plans bring you back at Hotel Lido Seegarten. Your HLS Team

8/10 Good

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find
Fantastic breakfast, large rooms, beautiful views, great service.
Stayed 1 night in Mar 2022
Response from hls on 8 May 2022
Buogiorno Thank you for your nice comments. We stay at your disposal for your future stay at Hotel Lido Seegarten. Your HLS Team

10/10 Excellent

GIACOMO, North Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fantastic. Beautiful place. The staff was very friendly and accommodating. One suggestion, however... they need to provide more electrical outlets and international outlets as well as phone charging outlets. In other words, bring up to date to international travelers.
Stayed 7 nights in Dec 2021

8/10 Good

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
The hotel rooms have wonderful view on the lake,
Stayed 2 nights in Dec 2021
Response from l on 5 Jan 2022
Dear Client We are happy you enjoyed your stay at Hotel Lido Seegarten. Wishing you a prosperous New Year HLS Team

10/10 Excellent

Raffaele, Cuernavaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the view
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Excellent location - right on the lake, you can go swimming in the lake. Excellent views. The rest is very mediocare - from the condition of rooms/interior (in urgent need of remodelling) to the nonexistent hospitality and rude staff at breakfast. A real shame as this could be a wonderful hotel given the historic building, the location and the views...
Stayed 1 night in Jul 2021

10/10 Excellent

michela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic and beautiful
Hotel was amazing! The restaurant has great food. The breakfast was superb, great and generous spread. The hotel staff were friendly and helpful, we were even upgraded to a bigger room with terrace facing the lake for our honeymoon. Parking is eur16 per night at the parking site just opposite the hotel so that’s very convenient. It’s a nice walk to the city center, would be amazing for summer as they have a pool which overlooks the lake and it’s possible to actually go for a swim right from its private jetty.
Stayed 2 nights in Feb 2021
Response from Simona on 1 Mar 2021
Dear Guest thank you for your visit and your kind review we are very happy that you enjoed your stay at the Hotel Lido Seegarten. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Solo trip
The staff here are phenomenal. I can’t say enough about the quality of the service, professionalism and courtesy they have showed me. I am extremely happy with the location as well. The breakfast buffet is good with a decent amount of options. I had dinner here as well. The restaurant is perfectly located on the lake with views dor days. However, the pricing is ridiculous...I mean really really expensive for what you get. I ordered lobster soup for 26 CHF thinking there may be a little lobster in it...it’s broth...from more than likely the lobster carcass. The room is very basic. I got one with a balcony and Mountain View, with some view on the lake which is nice. Overall, would recommend...just maybe wouldn’t eat dinner here.
Stayed 1 night in Jan 2021
Response from simona on 28 Jan 2021
Dear Guest thank you very much for your review. We are already waiting to welcome you soon. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Lakeside Hotel with pool
We stayed here for a few nights because it is the only hotel in Lugano that is on the lake (no road between hotel and lake and has a pool. The room was a decent size and seemed modern. Good AC and great view from Athénée balcony. Some rooms are facing the back onto the road. The parking is 16 CHF/night extra. Check in very friendly.
View
Stayed 3 nights in Aug 2020

8/10 Good

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel
We had a great day three day stay. The location and views are fabulous. Fine restaurant Good breakfast Helpful staff. Simple bedrooms. Overall we loved staying there and plan to return
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Booked a double occupancy room. When I checked in with my boyfriend they informed me that the reservation only said 1 adult and he would have to pay $100 per night despite the room being for 2 ppl. I paid extra for a double room but they said the reservation has to say 2 ppl. They have cameras set up and anyone not staying at the hotel isn’t permitted in the room or they will charge you. Please be aware. I have never experienced anything like that. We had just traveled for 24hrs and that was the last thing you would want to deal with. The location of the hotel is about a 15-20 min walk from the majority of restaurants and bars. The breakfast was great.
Stayed 2 nights in Oct 2019

8/10 Good

Harry

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 2 weeks of strenuous activities from our tour, we are happy to have a couple of days for R&R before our long flight home. Beautiful view & excellent breakfast. Very relaxing. Will return again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel directly on the lake
Incredible service. I have been amazed by the staff, everybody was super helpful and always with a smile. The hotel view from the room was incredible, the building is very pretty and the pool has also an impressive view. Great breakfast overlooking at the lake.
Stayed 2 nights in Aug 2019

8/10 Good

Allen

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, fantastic location - we were upgraded to a lake facing room at no extra cost. Waiters service around the pool area could be better
Stayed 1 night in Aug 2019

10/10 Excellent

meryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, especially the pool manager were wonderful to me and my daughter. They upgraded our room to a lake view. The breakfast was amazing and you eat right out by the lake. I would definitely stay here again!
Stayed 2 nights in Aug 2019

10/10 Excellent

Per-Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual!
My parents and my wife and I loved to return to HLS. The service and nice staff made our stay a true success. The dinners on the terrace facing the lakeview were amazing. The pricelevel is quite high but we got a very high quality stay. We can absolutely recommend this hotel and will probably return another year.
Stayed 4 nights in Aug 2019

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful hotel! Such lovely staff and what a view!
Stayed 4 nights in Jul 2019

10/10 Excellent

Beverly Chappell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

VALLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property
Loved our beautiful & the view of the lake! Spacious room, great location and the best breakfast I’ve ever had with a hotel!
Stayed 5 nights in May 2019
Response from Simona Huber on 20 June 2019
Thank you very much

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal in Lugano.
The room was $200 per night including breakfast. The breakfast alone was easily worth $30 per person. They also gave us passes for free bus and train transportation, coffee in room, a welcome gift and mucho more. An exceptional value,
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Location anf staff are OK. But the property is in terrible condition (dont be fooled by the pictures on the website). The room was in bad condition, carpet stained and black, needs changing. No shampoo provided in bathroom. Breakfast was good but not enough to make up for the room. Save yourself money and go to another place. Or spsnd a bit more and get a real 4 star experience!
Stayed 1 night in Nov 2018