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"Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment. "

"Great location in centre of Malvern. Beautifully laundered sheets. Bar open late (Saturday). Car parking"

"Could not complain about a single thing, very friendly helpful staff, lovely clean hotel and great facilities, we were here for our anniversary and we booked a Supreme room, much to our surprise we had been upgraded to a suite, a card was also left in our room wishing us a Happy Anniversary with a coupon for 2 free drinks, such a lovely thoughtful gesture, beds were really comfortable and the food was also very good, the breakfast was amazing, we had a three course meal and all 3 courses were lovely, only a slight criticism was that the starter (Smoked Salmon) was very small so probably wouldnt order a starter next time but apart from this everything was perfect and we were very impressed."

"Staff very friendly. Parking is a nightmare. When arrive at night, tired after a long drive the last thing you want is to negotiate narrow lanes to find a car with no postcode"

"All "

"Straight forward instructions of how to check in, the staff were friendly and helpful of how to access the hotel room and out the building. Lovely little room with a lovely window view outside, spotless with some tea and coffee treats. Convenient in the middle of town too. Will be returning again ! "

"Easy parking,great hotel,bed lovely & comfy"

"Friendly staff. Spacious and clean room."

"All round very good"