Lucerne Marina Tours and Activities

Have stayed twice. Will stay again

I called hours after 3pm to let staff know that I will be checking in late because I was attending a viewing. If I can remember correctly, I believe the name of the staff member is Christine. She ensured me that it was ok to check late and that she would make a note of it. When I arrived, the gentleman at the counter acknowledged and assisted me as soon as he was able to. He offered the Welcome Cookies and was able to give me a room on the second floor as I requested something close to the first floor. To my surprise, I was given a room that was directly steps away from the elevators. Definitely, convenient for my elderly parents. I also went down to request for additional towels in the morning and a different gentleman at the counter kindly went to get me towels. Overall, the staff that I've encountered during this stay were amazing and kind!!! Aside for the fact that its the closest hotel to family, the staff is the reason why I have made another reservation. So, thank you so much for kind hospitality. My parents and I appreciate you.

This hotel is perfect for getting on and off the cruise ships. They provide transportation to and from the port.