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Reviews of The Tuscanian Hotel

4 out of 5
The Tuscanian Hotel
Via Sant'Anastasio 23, Lucca, Provincia di Lucca

Reviews

9.6

Exceptional

Rating 10 - Excellent. 40 out of 50 reviews" "
Rating 8 - Good. 10 out of 50 reviews" "
Rating 6 - Okay. 0 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one night stay. Our room was compact but well equipped, stylish and spotlessly clean. Location is great for exploring the city. We had to checkout early to catch a flight which resulted in a bit of a mix up but I have to say the resolution was excellent. No hesitation in recommending the Tuscanian and I will certainly be back hopefully with a little more time to spend in the city
Stayed 1 night in May 2024

10/10 Excellent

Sophie, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel…The Tuscanian Hotel is a touch of elegance, friendliness and sophistication in the heart of romantic Lucca. We stayed for five nights and then extended for 3 more. Beautiful suite, comfortable bed, fabulous bathroom and all the little extras that make staying in upmarket boutique hotel memorable. There is a gorgeous restaurant with a delicious menu; a relaxed breakfast room with a varied and tasty array of home baked breakfast treats; a comfortable lounge area to relax and enjoy a glass of wine in… but the magic of The Tuscanian is the wonderful staff - Michaela in the breakfast room greeted us every morning with a smile. She made the best coffee and ensured we were well looked after. She made us feel ‘at home’… Elani also went the extra mile and helped us resolve the complex challenges of the Italian rail booking system! Lucca is magic and well worth an extended stay. The Tuscanian Hotel made our 8 night stay one of our best holiday journeys ever!
Stayed 3 nights in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
great experience
Stayed 1 night in Mar 2024

8/10 Good

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely upscale hotel in the heart of the walled city. Only disappointment was not having good coffee (there was instant in the room) in the room or lobby/bar available early and late. Would definitely recommend this clean and well appointed hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Stephen

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscanian Hotel is fabulous
Great location, very comfortable room. Good value, love Lucca, will be back.
Stayed 1 night in Sep 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

alireza

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful Boutique hotel, quiet and peaceful.
Stayed 6 nights in Aug 2023

10/10 Excellent

alireza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very cute and quiet facility in the middle of the old town. Very close walk to shops and restaurants.
Stayed 7 nights in Aug 2023

10/10 Excellent

Robert and Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff !!
Stayed 4 nights in Jul 2023

10/10 Excellent

Lovenneea

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully remodeled hotel near all the best shopping and dinning in Lucca. Excellent staff and breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Laurent

Stayed 2 nights in Jun 2023

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

10/10 Excellent

IVAN

Stayed 4 nights in Mar 2023

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, well located, friendly staff.
Stayed 3 nights in Oct 2022

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

PW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel and its location. Hotel staff were very helpful and friendly. They looked after our car very well and gave us good recommendations for our visit. The room was lovely and very spacious with every comfort and a beautiful bathroom. The breakfast is not apparently run by the hotel and this is a great shame because it was a very disappointing experience. The food was poor and on the first day the service was also very poor. The service was better on the second day after the reception staff spoke to them about our complaint. However, it still wasn’t a four star experience as the food is very ordinary and has very limited choices. We would definitely give the hotel 10 out of 10 if it wasn’t for the poor breakfast. We would recommend the hotel to change this arrangement!
Stayed 2 nights in Oct 2022

10/10 Excellent

STEPHEN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay at this intimate and well planned hotel. They have an excellent dining room on a private outdoor patio.
Stayed 2 nights in Sep 2022

10/10 Excellent

Zaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff of the hotel is amazing. The location is great as well as the breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

CARBON METRICS LTD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel with lovely people running it.
This is a lovely recently restored and upgraded Townhouse in a very convenient location on Via del Croce in Lucca. the design standard is high and the courtyard restaurant is pretty and comfortable. Dinner is very good value and the restaurant is open to the public as Antica Osteria. Staff are very friendly and efficient. we had a couple of problems - room check in was delayed but we were treated to a drink on the house in the Courtyard which smoothed the path. The Owners eere very helpful in guiding us with disrupted train arrangments, which was lovely and shows the support available to guests when needed. i would not hesitate in recommending this lovely hotel to anyone thinking of visiting Lucca.
Stayed 3 nights in Jul 2022
Response from sabrina on 28 July 2022
Thank you for your nice review. We look forward to welcoming you again at the Tuscanian hotel.

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Best hotel I’ve stayed at in a long time.
Stayed 2 nights in Jun 2022
Response from sabrina on 28 July 2022
Thank you! We look forward to welcoming you again at the Tuscanian hotel.

10/10 Excellent

Jennifer L, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was gorgeous, very clean and nicely renovated. In the heart of Lucca.
Stayed 1 night in Sep 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are in Tuscany...go to Lucca
Lucca is fabulous and the hotel was great as well
Stayed 2 nights in Aug 2021
Response from The Manager on 8 Sept 2021
Thank you for staying at The Tuscanian Hotel and appreciating our concept of hospitality in Lucca

8/10 Good

Jesús

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bien ubicado y buenas instalaciones
Stayed 9 nights in Mar 2024

10/10 Excellent

Jean-Pierre, Zürich

Stayed 1 night in Jan 2024

8/10 Good

DANIELE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, excellent comfort.
Stayed 1 night in Oct 2023

8/10 Good

Auro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Manuel, Schoenenbaumgarten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes gut riechendes Hotel. Sie legen Wert auf wohlfühlfaktor. Sehr Zentral gelegen. Rundherum Shopping Möglichkeiten und gute Restaurants & Bars

10/10 Excellent

Igor

Stayed 1 night in Aug 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
Very welcoming and helpful staff, good service and impecable room.
Stayed 1 night in Jul 2023

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 jours à Lucques
Parfaitement central Chambres design Petit déjeuner très bien Parking à 35 euros la nuit …
Stayed 2 nights in May 2023

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Britt

Stayed 2 nights in Dec 2022
Response from Sabrina on 12 Jan 2023
Thank you for your review. We look forward to welcoming you again to the Tuscanian hotel

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rilassante, con charme
Stayed 2 nights in Nov 2022

10/10 Excellent

Jan

Stayed 1 night in Aug 2022

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente escolha em Lucca
Tudo perfeito, acima das expectativas.
Stayed 1 night in Jun 2022
Response from sabrina on 28 July 2022
Muchas gracias!

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High class level accommodation, beautiful bathroom, great quality per price, great kindness, excellent restaurant (with a careful service) and bar. Very relaxing, no weak points. Look forward to come back.
Stayed 1 night in May 2022

10/10 Excellent

Jan sejr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Aristidis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exzellent
Stayed 2 nights in Apr 2022

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt beliggende og alligevel stille.
Dejligt hotel lige i centrum af den historiske by, men alligevel helt stille. Man kan gå til alt!
Stayed 2 nights in Apr 2022