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Overview of Sanctuary Hotel

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Sanctuary Hotel

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Explore the area

    Popular LocationMount Phu Si11 min walk
    Popular LocationNight Market11 min walk
    Popular LocationWat Xieng Thong20 min walk
    AirportLuang Prabang (LPQ-Luang Prabang Intl.)6 min drive

Choose dates to view prices

Deluxe Room (Unesco)

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Room (Unesco)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite (Unesco)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, Garden View

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

About this area

Luang Prabang

Located in Luang Prabang, Sanctuary Hotel is connected to a shopping centre. Morning Market and Night Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tad Sae Waterfalls and Kuang Si Falls. Spend some time exploring the area's activities, including whale watching.
Popular Location

What's nearby

  • Traditional Arts and Ethnology Centre - 4 min walk
  • Vat Visounnarath - 5 min walk
  • Mount Phu Si - 11 min walk
  • Night Market - 11 min walk
  • Wat Xieng Thong - 20 min walk

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 6 min drive

Restaurants

  • Amigos mexican restaurant - 4 min walk
  • Bamboo Garden Restaurant - 5 min walk
  • Aussie sports Bar - 5 min walk
  • Indigo Cafe - 5 min walk
  • Epoca cafe - 5 min walk

About this property

Sanctuary Hotel

Central hotel connected to a shopping centre in Luang Prabang with free parking
A restaurant, an outdoor pool and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, massage/treatment rooms and a business centre. All 30 rooms boast tablet computers, and offer free WiFi and flat-screen TVs. Guests will also find minibars, room service and premium bedding.
Sanctuary Hotel offers 30 forms of air-conditioned accommodation with tablet computers and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include Thai massages, facials, body scrubs and body treatments.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: USD 10 for adults and USD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Lao
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu
  • Premium bedding

Bathroom

  • Hairdryer (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per stay.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 10 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 10 per vehicle (one way)
  • Airport shuttle fee per child: USD 0 (one-way), (up to 3 years old)
  • Rollaway bed fee: USD 30.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sanctuary Hotel Luang Prabang
Sanctuary Luang Prabang
Sanctuary Hotel Hotel
Sanctuary Hotel Luang Prabang
Sanctuary Hotel Hotel Luang Prabang

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 59 out of 99 reviews
5 - Excellent 60%
Rating 4 - Good. 28 out of 99 reviews
4 - Good 28%
Rating 3 - Okay. 9 out of 99 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 99 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 99 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

3.5/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanctuary stay
Really enjoyed my stay at the Sanctuary hotel. Centrally located and easy walking distance to most of the quarter restaurants and downtown sites. The Viewpt is a little more of a walk. Room was smallish but liked the balcony which was nice for hanging out. Pool area was clean and enjoyable. Breakfast and staff response was outstanding. They fumigate your room in the evenings from what i can tell (ultimately your choice but you need to tell them if you dont want it)....never had a mosquito prob whatsoever but i could see how you could if you left your balcony doors open for an extra length of time. Price paid for having such beautiful grounds and pond area. Would most definitely stay here again!!
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
The property is only a few minutes walk to everywhere you would like to go as in river old town cafes etc.
Stayed 4 nights in Nov 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Garden, the whole Hotel is created like a small Village, the Staff is very friendly and helpfully..close to the Night Bazar and the World Heritage Side, many Restaurants around, the Restaurant in the Hotel itself is vety good with reasonable Prices
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth treating yourself. Great experience.
We originally only planned to stay for 3 nights but extended an additional 3 nights as were so relaxed and enjoyed our stay. The staff, although English not always up to scratch, can't do enough to help and followed up quickly when we had queries. We booked a tour and had a private car and driver from the hotel who looked after us at beautiful waterfalls, bear sanctuary and butterfly farm. We spent several sessions by the pool which is clean and luxurious sun loungers with service from the bar at the ring of a bell... literally! Breakfast, which was included, was a la carte and very tasty. We had a Laotian tasting platter and dinner one evening too, which were high quality but much more expensive than the great food you can get just round the corner in the main area of restaurants and bars. The hotel is a short walk from several temples including the national museum and royal palace. Make sure you walk to the top of Phousi Hill at sunset; breathtaking views. We would definitely stay again and have, in fact, booked at their sister hotel in Pak Beng as part of the 2 day boat tour to the Thai border the hotel helped us book.
Stayed 3 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Sanctuary
Hotel Sanctuary was amazing! Their friendly staff, perfect location, affordable price and overall gentle vibe was very much appreciated. I would recommend to all and would definitely stay again!
Stayed 2 nights in Sep 2019