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Overview of Pullman Luang Prabang

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3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
UNESCO Sustainable Property

Pullman Luang Prabang

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationTraditional Arts and Ethnology Centre7 min drive
    Popular LocationWat Manorom10 min drive
    Popular LocationPha Tad Ke Botanical Garden11 min drive
    AirportLuang Prabang (LPQ-Luang Prabang Intl.)21 min drive

Choose dates to view prices

About this area

Luang Prabang

Located in Luang Prabang, Pullman Luang Prabang is next to a golf course and near the airport. Royal Palace and Royal Palace Museum are local landmarks, and travellers looking to shop may want to visit Night Market and Morning Market. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing, hiking/biking trails and ecotours nearby.
Popular Location

What's nearby

  • Traditional Arts and Ethnology Centre - 7 min drive
  • Wat Manorom - 10 min drive
  • Pha Tad Ke Botanical Garden - 11 min drive
  • Vat Visounnarath - 13 min drive
  • Morning Market - 13 min drive

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 22 min drive

Restaurants

  • L'Atelier — 1 min walk
  • Junction — 1 min walk
  • Huean Luang Prabang - 7 min walk
  • Manda de Laos - 6 min drive
  • The Bamboo Experience - 6 min drive

About this property

Pullman Luang Prabang

Family-friendly hotel with 3 outdoor pools and full-service spa
Along with 3 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 123 rooms feature thoughtful touches such as espresso makers and pillow menus, along with free WiFi and furnished balconies or patios. Guests will also find TVs, minibars and room service.
Pullman Luang Prabang offers 123 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pullman Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 12.10 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Lao
  • Thai

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 43-inch TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12.10 per person (approximately)
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 11 years old are not allowed in the spa

Property is also known as

Pullman Luang Prabang Hotel
Pullman Luang Prabang (opening Mid Of 2017)
Pullman Luang Prabang (opening December 2016)
Pullman Luang Prabang (opening Late February 2017)
Pullman Luang Prabang Hotel
Pullman Luang Prabang Luang Prabang
Pullman Luang Prabang Hotel Luang Prabang

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 60 out of 85 reviews
5 - Excellent 71%
Rating 4 - Good. 15 out of 85 reviews
4 - Good 18%
Rating 3 - Okay. 6 out of 85 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 85 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 85 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing excellent hotel
One of the most beautiful hotels we have stayed in during our 40 years of travelling. There are rice fields and ponds in the hotel's area' lovely plantations and view. So quiet and tranquil. The hotel upgraded us and decorated our room due to our anniversary. They also welcomed us with cakes, fruits and flowers. The staff was helpful and their service was amazing.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Wonderful hotel and staff try their best even if they don’t always understand you.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cozy resorts
E hotel is like 45m from the airport. The hotel is on the way to the falls.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Feb 2020