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"It's a large property with a lot of staff. Some were friendly but some grim and severe."

"Good breakfast but evening meals are expensive "

"Everything was first rate, the staff were more than helpful the food was excellent and the room clean. The sea view would have been better without the fog, but you can’t blame the hotel for that! I will definitely be going back. "

"Hotel was so hot boiling hot temperature eating area including all Bedroom Rooms requested fan for cooling down in the room but that still didint help Then we was kept up all night from 1230 am through till 4.30am we had noises like pipes rumbling and pipes being filled including loud filling noises and smell above in room. Contacted reception and all they said was please contact duty manager in the morning. "

"Excellent hotel with plenty of parking. But the pillows are solid So uncomfortable sleep"

"The room was slightly stuffy and couldn’t change the air con settings very easily. Other than that everything was spotless, the staff were helpful the lady who booked us in was great and ordered me a taxi for a specified time. A very pleasant stay."

"Great place, smart, clean and friendly staff."

"The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!"

"Perfectly nice all round."