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"Front door lock needs some attention on outside room (233) Radiator/heater couldn't switch off. Knob was balanced on the on/off valve so was a known issue. No offer of another room The breakfast 'display' is dismal! The continental section is not even worth the effort. No pride. No music in the breakfast room 4/10. Bit of a joke"

"Fantastically located. Great friendly and helpful staff. "

"It’s so hard to find the quintessential English pub these days but the shoulder of mutton hits the spot. The food was home cooked and great, not prepackaged Pub was clean, no damp or mould The view from the beer garden was amazing overlooking the valley The room was Pub basic but clean and not mouldy. Price point was spot on Publican and chef fantastic Highly recommend"

"Nice well modernised room with fantastic bathroom in central location. Friendly helpful staff and good atmosphere "

"Good location on the main square with on street parking. Nice evening meal but overpriced. I think the owner is new and still learning the hospitality trade. Breakfast distinctly average Hotel public rooms have been refurbished, room nice but bathroom still needed a little attention. Overall we enjoyed our stay."

"This was a hotel we had passed many times and not gone in as we did not like the look from the road. I unwittingly booked it assuming it was in Richmond north Yorkshire not right on the A66. BIG mistake it was the best stay we have had for a while. Staff were very helpful and friendly. Everywhere was clean and tidy. Only thing we did not like was breakfast in our room. The basket delivered to the room was good but you had to eat it on your knee. A small table and chairs in the room would have been better. Still will recommend the hotel to all our friends and family. Great service."

"What a gorgeous Yorkshire small market- town hotel. We arrived on a sunny April day and enjoyed drinks outside on the pavement terrace facing the market square. Inside is a comfortable, tastefully decorated sitting room as well as a bar area and restaurant. A beautiful wide staircase led to our room which was also lovely. All the staff were friendly and helpful and the restaurant was excellent too."

"Great B and B in a fantastic location. If we return to Richmond would definitely stay here again "

"This was my third stay since my first visit in 2014 from Canada. Have never forgotten the beauty of the setting and cozy atmosphere. Particularly enjoyed our ground floor room with the conservatory which gives you direct access to the outdoors. The walk across the field to Hawes is always fun. Great staff, food delicious."