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"Needs: In-room fridge - cupboard space appears to be there for it; Noise insulation - can hear snoring between floors and can't sleep in with early cleaners; Ergonomic chair to enable prolonged use for work; More attentive serving staff - busy talking or doing other things without looking over; Consistent customer service between staff. Rooms are nice and clean. Afternoon tea is generous. "

"Second time staying at Florentine. Quiet, comfy and spotlessly clean. Staff friendly and helpful. Rooms tastefully decorated. Would definitely stay again."

"Good hotel with excellent food available "

"Great room, fantastic staff and great pub food"

"Easy check in food in pub very good . "

"Lovely night in high quality accommodation with easy parking and an excellent breakfast. Highly recommended."

"Staff were great and overall a good place to stay Good room and Nice food as well In my room the extractor didn’t work and the windows didn’t open, stuck shutters and loose screw. Otherwise I’d have given 5 stars"

"Excellent "