Luxury Hotels & Resorts in Los Lagos

"Aircon worked well. But no extractor fan in the bathrooms - not a major issue. Evening entertainment was excellent and varied. The staff were all super kind and friendly."

"This was our first time in Lanzarote and of course this resort. The staff were friendly and helpful, the room lovely (junior suite) and always well tended to by those lovely house keepers. The pools looked good, we didn't use them (we're not pool people). So, we had a great holiday."

"Excellent. Thanks a lot to Madame Mai for her hospitality and kindness."

"Mattresses were worn right down (compacted down to the springs). Futon used as a sofa was SO uncomfortable. Like sitting on marble. Inadequate kitchen items. Please try giving guests a heads-up as to when housekeeping staff will come in!! Desk staff, bar staff, maintenance staff were fabulous!!"

"Great hotel Excellent staff Wonderful prestige room Mostly dreadful a la carte food"

"This is advertised as a 5 Star property. However, there were a number of disappointing issues: A number of the on site restaurants were closed, the Wi-Fi in the room stopped working half way through our holiday, the 'Fun Pub' was only open between 20:00 & Midnight and was closed completely on Wednesday & Friday. The squash court was closed and the two treadmills were in a poor state of repair."

"Good central location for us and we enjoyed the well presented breakfast buffet each day. Rooms were clean and spacious but could do with some updating in places."

"Friendly staff, perfect location and views, great restaurants and pools. Will be back!"