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"Great staff. "

"Great hotel, friendly staff and animation team, very tasty food with many options, many activities for kids around and in the pool. "

"I booked this hotel, after reading the reviews on Expedia!. This place truly is a gem - for sure, this is a palace - the hotel expands over a very large area on Playa Blanca, Lanzarote!. Staff are very friendly and always willing to go the extra mile. When booking, you have various options on the kind of stay you would like - if you prefer not to venture out, and stay at this 'palace' for your holiday, then All Inclusive (with extra Privilege) option is the one I would recommended (Which I purchased). The 'Privilege' option provides personnel service on breakfast/lunch and dinner, across a number of different themed restaurants...dependent on the number of days you stay, also will include access to the spa area (and what a lovely spa H10 has!). Would I come back - for sure - I stayed in Dec 2025, and the daylight hours, similar ish to UK, H10 is blessed, in that the sun will stay across the sea/ocean(there is no real beach) front, during the month of Dec, and also the sun sets to the side of the hotel, around 6 pm (same time zone as UK) - well worth a watch, when you are situated in this hotels Piano bar (main bar) area, which is at least 3 floors up."

"It was a lovely hotel and the view was great"

"Nice hotel"

"Great stay with fabulous staff . Apartments immaculate clean well equipped and spacious made for great stay . Definitely recommend and will return "

"Excellent welcome, early check in and great staff. Room clean and nice pool."

"Ok"

"very comfortable bed. very clean. good kitchen. good position and quiet most evenings. great size room. had to pay extra to use safe and TV so didn't bother. "