See all properties

SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel in Ontario with free breakfast and 24-hour front desk

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Residents enjoy balconies and a central courtyard with a pathway to the entrance.
Relax in the hotel lobby, where a sofa invites you to unwind, and a kitchenette area offers convenient amenities.
Relax in this inviting space with a large bed, a comfortable armchair, and a desk with a flat-screen TV.
Relax by the pool with lounge chairs and a sun umbrella nearby.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a beautiful painting on the wall.

Popular amenities

  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning
The current price is AU$151
includes taxes & fees
5 Aug - 6 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(75 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Outdoor pool

Residence Inn by Marriott Downtown Long Beach

Long Beach
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,006 reviews
The price is AU$402
includes taxes & fees
24 Aug - 25 Aug
Residence Inn by Marriott Downtown Long Beach
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Toyota Arena - 2 min drive - 1.5 km
  • Ontario Convention Center - 2 min drive - 2.6 km
  • Ontario Mills Shopping Mall - 3 min drive - 3.0 km
  • Rancho Cucamonga Epicenter - 6 min drive - 8.2 km
  • Victoria Gardens - 6 min drive - 8.9 km

Getting around

  • Upland Station - 7 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 4 min drive

Restaurants

  • ‪Eureka! Ontario - ‬4 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬1 min walk
  • ‪Benihana - ‬3 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Ontario Mills Shopping Mall
Take advantage of free continental breakfast, dry cleaning/laundry services and a business centre at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Express check-out, a lift and a TV in reception
  • A 24-hour front desk, coffee/tea in reception and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 114 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and free newspapers. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with baths or showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Similar properties

Property entrance

Azure Hotel & Suites, Trademark Collection by Wyndham

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,914 reviews
The price is AU$158
includes taxes & fees
8 Aug - 9 Aug
Azure Hotel & Suites, Trademark Collection by Wyndham

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on 5 Aug 2025 start from AU$150.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Hotel by Best Western Ontario Airport?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 miles (5 km) of Toyota Arena, Ontario Convention Center and Topgolf. Cucamonga-Guasti Regional Park and Ontario Mills Shopping Mall are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful one night stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience, very friendly, very very helpful, and overall great stay, my family was pleased, Thank you so much!
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

The hotel's prime location is its greatest advantage, situated conveniently near the airport, event area, and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the nicest and check in is so easy!! I felt super safe in this area and would come here again.
Stayed 2 nights in Jun 2025

6/10 Okay

Andrea

Liked: Staff & service
Good hotel, a little old with a complicated elevator
Stayed 1 night in Jun 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place stay.
Stayed 1 night in May 2025

8/10 Good

RUBEN

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff. Comfortable beds, would definitely stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Shannon

Liked: Staff & service, amenities
The check in staff was so incredible! The room was run down, old and needing some TLC.
Stayed 1 night in Jul 2025

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and nice stay.
Stayed 1 night in Apr 2025

10/10 Excellent

dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and was able to accommodate me with wheelchair ♿️ access on the 1st floor.
Stayed 1 night in Jun 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Passing through and was a good last minute spot to stay at.
Stayed 2 nights in Apr 2025

8/10 Good

Kailee

Liked: Cleanliness, staff & service
Great staff which made the experience better .
Stayed 1 night in May 2025

2/10 Terrible

Sandie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely dirty and Mike at reception was unprofessional
Stayed 5 nights in Jul 2025

10/10 Excellent

Nima

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Suji

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always nice and happy to help
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities
The staff at the hotel was very professional.
Stayed 3 nights in Apr 2025

6/10 Okay

Kristy

Liked: Staff & service
The gentlemen that checked us in was so super nice and friendly. The room itself was OK. The bathroom was dirty. There was leftover hair in the shower and sink floors look like they were not cleaned. The bed was pretty comfortable and clean.
Stayed 1 night in Jun 2025

4/10 Poor

Ruben

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and we needed to request towel. So disappointed that we checked out early.
Stayed 3 nights in Jun 2025

8/10 Good

Shanice

Liked: Cleanliness, property conditions & facilities
This hotel was super close to the airport. Very quiet area. I don’t know the hotel only cleans the rooms every three days not everyday. The breakfast was fine no to much hot food options. Pool is nice you take your dirty towels to the front desk and they will replace them it’s nice.
Stayed 3 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is very close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet & great customer service

Clean and surprisingly quiet even though it’s next to the freeway. I really like that they communicate by text during your stay to assist you.
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Check in was smooth, hotel was quiet
Stayed 1 night in Apr 2025

6/10 Okay

Basak

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is super close to Convention Center, 6 min drive only. However rooms are not updated. We were part of the group. Bathroom has sliding door and it was so hard to close and open on our room so we requested a room change. Our friend's room was infested with ants. They requested a change too. Property accommodate both request in next day. Breakfast does not have many options. Only option is bread, butter and cheese along with cereal. No eggs, no waffle machines etc.
Stayed 5 nights in Jul 2025