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Overview of The Strand Palace Hotel

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In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTrafalgar Square7 min walk
    Popular LocationLondon Eye14 min walk
    Popular LocationThe British Museum14 min walk
    AirportLondon (LHR-Heathrow)49 min drive

Choose dates to view prices

  • Deluxe King - Newly Refurbished

    Room amenities

    • 11 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King - Newly Refurbished
  • Superior Double Room - Newly Refurbished

    4.1/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room - Newly Refurbished
  • Superior Single - Newly Refurbished

    3.8/5 guest room rating

    Room amenities

    • 9 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsSuperior Single - Newly Refurbished
  • Deluxe Double - Newly Refurbished

    Room amenities

    • 11 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double - Newly Refurbished
  • Superior King - Newly Refurbished

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior King - Newly Refurbished
  • Superior Cosy Double - Newly Refurbished

    Room amenities

    • 8 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Cosy Double - Newly Refurbished
  • Superior Twin - Newly Refurbished

    Room amenities

    • 12 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin - Newly Refurbished
  • Deluxe Studio Double - Newly Refurbished

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsDeluxe Studio Double - Newly Refurbished
  • Superior Cosy Single - Newly Refurbished

    4.2/5 guest room rating

    Room amenities

    • 7 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsSuperior Cosy Single - Newly Refurbished
  • Deluxe Studio King - Newly Refurbished

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Studio King - Newly Refurbished

About this area

London

In the city centre, The Strand Palace Hotel is in London's London City Centre neighbourhood, an area with great airport proximity. Buckingham Palace and London Dungeon are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Piccadilly Circus. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Guests love the hotel's convenience for public transportation: Charing Cross Underground Station is 5 minutes on foot and Covent Garden Underground Station is 5 minutes.
Popular Location

What's nearby

  • Trafalgar Square - 7 min walk
  • Piccadilly Circus - 13 min walk
  • London Eye - 14 min walk
  • The British Museum - 14 min walk
  • Big Ben - 16 min walk

Getting around

  • London Charing Cross Station - 5 min walk
  • Charing Cross Underground Station - 5 min walk
  • AirportLondon (LHR-Heathrow) - 49 min drive

Restaurants

  • Haxells Restaurant & Bar — 1 min walk
  • Chez Antoinette - 3 min walk
  • Cafe Murano - 3 min walk
  • Cicchetti - 3 min walk
  • Cafe Rouge - 3 min walk

About this property

The Strand Palace Hotel

Eco-friendly London hotel in London City Centre, walk to Covent Garden Market
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 785 rooms feature modern comforts such as LCD TVs with cable channels, along with free WiFi. 24-hour room service, coffee/tea makers and free newspapers are among the other amenities available to guests. Housekeeping is available on request.
The Strand Palace Hotel offers 785 forms of accommodation with laptop-compatible safes and free newspapers. LCD televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 15-15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Renovation hours are Monday-Friday 8:30 AM-6:30 PM, Saturday 9:30 AM-3 PM, and Sunday 11 AM-4 PM. Guests may experience work-related noise during these times.

Renovations and closures

This property is closed from 5 November 2020 to 2 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 15 and GBP 15 per person (approximately)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London

Frequently asked questions

Can I cancel my reservation for free at The Strand Palace Hotel and receive a full refund?
Yes, The Strand Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Strand Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Strand Palace Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Strand Palace Hotel?
This property doesn't offer parking.
What time is check-in at The Strand Palace Hotel?
Check-in is from 2:00 PM - anytime. Early check-in is available for a fee of GBP 20 (subject to availability).
What time is check-out at The Strand Palace Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is The Strand Palace Hotel located?
Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Charing Cross Underground Station is 5 minutes by foot and Covent Garden Underground Station is 5 minutes.
4.0
Very good
5 - Excellent
1,340
4 - Good
1,664
3 - Okay
569
2 - Poor
235
1 - Terrible
139

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. Terrible customer service. Waste of money.
Stayed 1 night in Apr 2021

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
The room was exceptionally hot. When we reported to maintenance they asked us to wait 2 hours for the air conditioning to work and told us to open a window. We woke up the next morning in 29.5 degree heat.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
friendly welcoming staff at reception, good clean room, felt safe at all times. Didn't use many of the hotel facilities so difficult to comment. Nice to have a room upgrade but considering that the hotel was no where near full, it would have been nice to have had a view, rather than a window overlooking the central area of the hotel and other rooms.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated. The staff were friendly and attentive!
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and reasonable price are the key reasons why I stay at this place every time I come to London. Renovation of the room made the stay more comfortable.
Stayed 2 nights in Sep 2020

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